Button Event tracking in Google Analytics not working

Hello,

I opened a ticket (#453710) regarding an announcement you guys made a few years ago: https://warfareplugins.com/news/track-social-share-button-clicks-version-1-4-8-released/ it says you provide an Event tracking option.

I enabled that option five years ago when it was announced and forgot about it because it doesn’t show any Event values in my Google Analytics reports.

This is what it says in the link above:

“You will see social_media as an Event Category and can view the Event Action parameter to see all share button clicks that have occurred within your given timeframe. Each share event will look like this:

sw_NETWORK_share”

Your Support responded:

“I am not sure what is going on/why this is happening so I am submitting this issue to our developers as a new bug for review, and although there are no guarantees on when this issue will be resolved, ideally we will have a fix for the problem included in the next release. If our Dev Team releases a patch or requires more info/more testing from you before then, we will contact you via this support ticket.”

I wanted to ask if there’s any way for me to track this issue, via a github ticket or something but the support ticket on your site is now locked and closed so I can’t ask that there.

I need to optimize which buttons to remove and which buttons I could add to my floatbar but there’s no way of doing this unless I have data to determine what’s worth keeping.

Cheers.