Button Insert on Product Edit page

Hello,

Have you recently updated WooCommerce? Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Thank you for your kind reply.

I have pasted the report.
Frank

### WordPress Environment ###

WordPress address (URL): https://www.graphiccommerce.com
Site address (URL): https://www.graphiccommerce.com
WC Version: 5.4.1
REST API Version: ? 5.4.1
WC Blocks Version: ? 5.1.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.3.1
Log Directory Writable: ?
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.15
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.74.0
OpenSSL/1.1.1j

SUHOSIN Installed: –
MySQL Version: 5.7.31-cll-lve
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.4.1
WC Database Prefix: wp_
Total Database Size: 60.24MB
Database Data Size: 53.93MB
Database Index Size: 6.31MB
wp_woocommerce_sessions: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.06MB + Index: 0.03MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.39MB + Index: 0.27MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.57MB + Index: 0.15MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.26MB + Index: 0.20MB + Engine MyISAM
wp_ahm_assets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ahm_download_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ahm_emails: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_comments: Data: 0.05MB + Index: 0.03MB + Engine MyISAM
wp_css_js_manager: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icwp_wpsf_audit_trail: Data: 0.12MB + Index: 0.00MB + Engine MyISAM
wp_icwp_wpsf_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icwp_wpsf_geoip: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icwp_wpsf_ip_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icwp_wpsf_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icwp_wpsf_reports: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icwp_wpsf_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icwp_wpsf_traffic: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mclean_refs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mclean_scan: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 6.21MB + Index: 0.30MB + Engine MyISAM
wp_postmeta: Data: 21.30MB + Index: 2.79MB + Engine MyISAM
wp_posts: Data: 9.37MB + Index: 0.48MB + Engine MyISAM
wp_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_term_relationships: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
wp_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_usermeta: Data: 0.14MB + Index: 0.09MB + Engine MyISAM
wp_users: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.05MB + Index: 0.05MB + Engine MyISAM
wp_wc_order_stats: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.23MB + Index: 0.26MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfblockediplog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfconfig: Data: 1.96MB + Index: 0.01MB + Engine MyISAM
wp_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wffilemods: Data: 2.45MB + Index: 0.49MB + Engine MyISAM
wp_wfhits: Data: 0.86MB + Index: 0.10MB + Engine MyISAM
wp_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfissues: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wfknownfilelist: Data: 1.32MB + Index: 0.15MB + Engine MyISAM
wp_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wflocs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wflogins: Data: 0.31MB + Index: 0.06MB + Engine MyISAM
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wfpendingissues: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfstatus: Data: 0.09MB + Index: 0.04MB + Engine MyISAM
wp_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpml_mails: Data: 5.64MB + Index: 0.03MB + Engine MyISAM
wp_wpr_rucss_resources: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpr_rucss_used_css: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_indexable: Data: 1.92MB + Index: 0.32MB + Engine MyISAM
wp_yoast_indexable_hierarchy: Data: 0.07MB + Index: 0.16MB + Engine MyISAM
wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_prominent_words: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_seo_links: Data: 0.38MB + Index: 0.08MB + Engine MyISAM

### Post Type Counts ###

attachment: 2458
custom_css: 2
customize_changeset: 2
elementor_library: 1
jetpack_migration: 2
jp_img_sitemap: 6
jp_img_sitemap_index: 3
jp_sitemap: 3
jp_sitemap_master: 3
nav_menu_item: 4
oembed_cache: 24
page: 37
post: 6
product: 225
product_variation: 2647
revision: 77
shop_order: 143
shop_order_refund: 18
wpdmpro: 1
wpproductgallery: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (37) ###

Easy Custom Sidebars: by Titanium Themes – 2.0.1
Gallery Custom Links: by Jordy Meow – 2.0.3
Jetpack: by Automattic – 9.8.1
Kadence Blocks – Gutenberg Blocks for Page Builder Features: by Kadence WP – 2.0.10
LoginPress - Customizing the WordPress Login: by WPBrigade – 1.5.4
Media Cleaner: by Jordy Meow – 6.1.8
Media Trash Button: by Katsushi Kawamori – 1.02
Minify HTML: by Tim Eckel – 2.00
PB SEO Friendly Images: by Pascal Bajorat – 4.0.4
Really Simple SSL: by Really Simple Plugins – 4.0.15
Rearrange Woocommerce Products: by Aslam Doctor – 2.3.6
Page Builder by SiteOrigin: by SiteOrigin – 2.12.5
SiteOrigin Widgets Bundle: by SiteOrigin – 1.20.0
SOH SiteOrigin Widgets Bundle: by P.Roy – 1.0
Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0
Woocommerce Single Product Page Customizer: by Geek Web Solution – 1.5
WooCombinator: by vision-px – 1.1.1
Direct Checkout for WooCommerce: by QuadLayers – 2.4.5
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
Braintree for WooCommerce Payment Gateway: by WooCommerce – 2.6.1
WooCommerce Stripe Gateway: by WooCommerce – 5.2.3
WooCommerce Shipping & Tax: by WooCommerce – 1.25.14
WooCommerce Shortcodes: by WooThemes
Claudio Sanches – 1.0.0

WooCommerce: by Automattic – 5.4.1
StoreCustomizer: by Kaira – 2.3.1
Wordfence Security: by Wordfence – 7.5.4
Yoast SEO Premium: by Team Yoast – 16.5
Yoast SEO: by Team Yoast – 16.5
WP Clean Admin Menu: by P. Roy – 1.1
WP Image Zoom PRO: by SilkyPress – 1.52
WP Image Zoom PRO: by SilkyPress – 1.52
WP Mail Logging: by MailPoet – 1.9.7
WP Revisions Manager: by P. Roy – 1.0.2
WP Rocket: by WP Media – 3.9.0.1
Smart Image Resize PRO: by Nabil Lemsieh – 1.5.0
WPC Variations Radio Buttons for WooCommerce (Premium): by WPClever – 2.4.4
Yoast Test Helper: by Team Yoast – 1.14

### Inactive Plugins (0) ###

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: CAD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #469 - /shop/
Cart: #470 - /cart/
Checkout: #471 - /checkout/
My account: ? Page ID is set
but the page does not exist

Terms and conditions: ? Page not set

### Theme ###

Name: Ascend Child Theme
Version: 1.0
Author URL: https://kadencethemes.com/
Child Theme: ?
Parent Theme Name: Ascend - Premium
Parent Theme Version: 1.9.19
Parent Theme Author URL: https://www.kadencewp.com/
WooCommerce Support: ?

### Templates ###

Overrides: ascend/woocommerce/archive-product.php
ascend/woocommerce/checkout/thankyou.php
ascend/woocommerce/content-product.php
ascend/woocommerce/content-single-product.php
ascend_child/woocommerce/emails/admin-new-order.php
ascend/woocommerce/loop/loop-end.php
ascend/woocommerce/loop/loop-start.php
ascend/woocommerce/loop/rating.php
ascend/woocommerce/loop/sale-flash.php
ascend/woocommerce/product-searchform.php
ascend/woocommerce/single-product/add-to-cart/variable.php
ascend/woocommerce/single-product/product-image.php
ascend/woocommerce/single-product/product-thumbnails.php
ascend/woocommerce/single-product/related.php
ascend/woocommerce/single-product/sale-flash.php
ascend/woocommerce/single-product/up-sells.php
ascend/woocommerce/single-product.php
ascend/woocommerce/content-product_cat.php

### Action Scheduler ###

Complete: 1,614
Oldest: 2021-05-22 15:04:02 -0400
Newest: 2021-06-22 13:11:01 -0400

Pending: 2
Oldest: 2021-06-22 14:11:01 -0400
Newest: 2021-06-22 14:11:01 -0400

### Status report information ###

Generated at: 2021-06-22 14:05:09 -04:00

Hello Maykato

I have pasted which I believe is a copy of my site’s system status.
I’m not sure if I have done this correctly.
Please let me know if it makes sense.

Thanks kindly,
Frank.

Hello,

Thank you for the system status. I have a test site which has the latest versions of WordPress, WooCommerce and Storefront theme. Upon checking my own site, there is no such button on product edit page. So the button insert you are looking for may have been added by one of your plugins. By any chance, were you using a content editor plugin and recently deactivate it?

Hello Maykato,

Thank you again for your thoughtful reply.

It sounds like I obtained it from a plugin which is no longer with me.

I’ll check back and see if I can resurrect it.

I appreciate your help.
Frank.

Hi @frankchamby

OK! Let us know how it goes. Hopefully you can find a way to get it back.

Hi @frankchamby –

Since we haven’t heard back from you, and this thread has been inactive for a bit, I’m going to mark it as Resolved now for the overall health of the forums. Please feel free to open a new one if you have any further questions.

Cheers!