• paolococchi

    (@paolococchi)


    Hi,
    This morning the button of booking in the product page of woocommerce disappeared.
    Since today the site worked proprely. How can i solve this problem?
    Thanks for the support

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • hannah

    (@hannahritner)

    Hey,
    Did you make any changes to your site this morning? Have you tried deactivating your plugins to test if any are conflicting?

    Hannah

    Thread Starter paolococchi

    (@paolococchi)

    Hi,
    Yes i tried to deactivating all plugins and re-activating some of really important plugin but nothing

    hannah

    (@hannahritner)

    What version of WooCommerce are you running? And also, what version of the theme?

    Hannah

    Thread Starter paolococchi

    (@paolococchi)

    Hi,
    Woocommerce version is 5.3.2 and wordpress version is the same. Pinnacle version is 1.7.7
    Thanks for all

    hannah

    (@hannahritner)

    Can you confirm that you have products in stock? Are you using any woocommerce extensions?

    Hannah

    Thread Starter paolococchi

    (@paolococchi)

    Yes i have the products in stock. I’m using the checkout field editor extension.
    Thanks for the support

    hannah

    (@hannahritner)

    Have you tried temporarily disabling this extension? Or else contacting their support to see if they have insight?

    Hannah

    Thread Starter paolococchi

    (@paolococchi)

    yes i tried all. but nothing.

    hannah

    (@hannahritner)

    Weird. I’ll send this over to our developer to see if he has any insight. Thanks for your patience!

    Hannah

    Theme Author Ben Ritner – Kadence WP

    (@britner)

    Hey,
    The text for your button is missing, it’s empty. This likely means you have a translation issue. Install https://www.ads-software.com/plugins/loco-translate/ and make sure you have correctly translated “Add to cart” if you have then you need to make sure you are not applying any filters to the add to cart text from a child theme or plugin.

    Ben

Viewing 10 replies - 1 through 10 (of 10 total)
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