• Resolved guillaume72

    (@guillaume72)


    Hi
    I use “TheGem” premium theme.
    When I use your plugin with the standard product pages generated by wocommerce everything works very well.
    But when I created my own single product page from the builder provided with the theme, the “request a quote” button does not appear, but the “add to cart” button has been deactivated.

    Is it possible to add a shortcode (or code) to display the “request a quote” button?

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ELEXtensions

    (@elextensions)

    Hello @guillaume72 ,

    Greetings! Our plugin’s quote button is designed to function on WooCommerce’s default shop, product, and category pages. If the quote button appears on these default pages but not on custom product pages created with your theme’s page builder, this may indicate a theme compatibility issue. For further details, we recommend contacting the theme developer.

    Should you have any questions, please feel free to reach out to us. We look forward to hearing from you.

    Thread Starter guillaume72

    (@guillaume72)

    Hi

    I found the solution to my problem.
    In the theme’s single product builder I had to specify which Woocommerce hook I should make appear in addition if I was using a specific plugin.
    After specifying the hook where the “Request a quote” button should be, everything works.

Viewing 2 replies - 1 through 2 (of 2 total)
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