• Resolved donshapiro

    (@donshapiro)


    The Plugin is very easy to set up on the page. But when I click on the button, it opens a new page with a media player instead of opening a file download box to save the file to the local computer.

    I have made sure the shortcode does not have any information any it about opening in another window so it defaults to target “_self”. I verified in the inspector that it is says _self in the code. It still opens a new page with the media file playing.

    I have tried other download button Plugins and they open a down load file box.

    Here is the page in question:

    https://pleiadians.net/button-test.asp

    https://www.ads-software.com/plugins/easy-media-download/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Noor Alam

    (@naa986)

    Hi, I just checked the page. It’s not opening the audio file in a new window.

    Thread Starter donshapiro

    (@donshapiro)

    Well,

    Everywhere I just checked this, it’s opening a page with an audio player on it. Yet to see a file download box (forced download). Checked both Firefox where we are logged in as an administrator and on Chrome where we are not logged in. Both browsers do the same thing. Then I clicked on the link here and when I clicked on Download, it did the same thing.

    These are the facts I am experiencing on multiple browsers. I’m a very experienced WP users working with over 20 Plugins and am used to testing and retesting under a variety of situations.

    Don’t have a clue why your Plugin is behaving this way. Maybe you can test on multiple systems and configurations and see what happens. Is it possible your computer is configured in a way that allows your Plugin to work?

    Thread Starter donshapiro

    (@donshapiro)

    Did some more test.

    This time I installed your Plugin on a different WordPress Theme (Responsive) that has the least number of plugins. This is a core installation I use to test things when other things don’t work on my more complex theme installations. Same problem.

    Here is the page I just created:

    https://leadership.firstconcepts.com/test-download-button/

    When you click the download button, it takes you to this page which is simply the media file with a player supplied by WP:

    [audio src="https://leadership.firstconcepts.com/wp-content/uploads/2013/12/The-Awakening-Part-I.mp3" /]

    So this is now happening on two different themes as well.

Viewing 3 replies - 1 through 3 (of 3 total)
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