Thanks again for your report. We had a look at it and saw you use a minify/cache plugin called ‘W3 Total Cache’. Apparently that plugin minifies the JavaScript bundles of Tripetto in such a way the translations are not being processed properly.
We have been able to resolve this issue by excluding one of our Tripetto scripts from the minifier in W3 Total Cache. Could you try the following?
– Open the settings of W3 Total Cache in your WP Admin;
– Go to the Minify settings tab;
– Scroll to the Advanced section;
– In the field ‘Never minify the following JS files:’ please insert the following:
wp-content/plugins/tripetto/vendors/tripetto-runner.js
– Save your changes;
– Refresh the page with your Tripetto form, or test the Tripetto form with the shareable ‘Run’ link.
We have tested these steps and have been able to resolve the translations issue (both with the shortcode and shareable link), so for now we resolve this support topic over here. Please let us know if this also fixed it at your side.
We will internally see if there is anything we can do in our codebase to prevent such situations.