Buttons appear twice

Hello there, @emiliprades.
We are aware of this issue, and we thank you for the information provided since it helps us build a better report. Our engineers are working hard on fixing this issue. We really apologize for the inconvenience. Rest assured we will get back to you as soon as we have more updates.
Thank you for your understanding.

Me too. Your classic share buttons worked well but now they are broken too. I have switched if off on the site I am currently working on but I have it installed on many other sites.

Hey @sheff and @emiliprades,

We apologize for this, a fix is on the way, but as a temporary workaround, one of our Publishers shared this with us.
Under your Simple Share Buttons Adder plugin, scroll down to the CSS settings, add this line of code .ssbp-list p {display:none}, this should hide the extra row of buttons. Please let us know if this worked.

Thank you!

• This reply was modified 2 years, 7 months ago by ShareThis.

OK … This patch worked to eliminate the double row of buttons. Thank you. However, I still have an issue with Modern Share Buttons with Plus Share Buttons turned on. The sample I see when I’m configuring the settings is aligned right with the text “Share this page…” above my 4 buttons. After I save it and display the page(s), the text moves to the left of the buttons so it’s beside the buttons on the left instead of above the buttons aligned right. If I do not turn on “Plus Share Buttons”, they show on the live pages on the left side of the pages stacked one on top of the other, even thought they look good in the sample preview (aligned right with the text above).

Hey @sheff,

No problem. On your second inquiry though, on your Modern Share Buttons Settings> Styling, what do you have under Text Placement?.

If you wish, you could send us an email with screenshots of this and the URL of your page to [email protected], that way we can have a better idea of what’s happening.

You have released a new update that mentions that the button duplication problem is fixed, but it is not, everything remains the same.
We have been dealing with this issue for too long, please fix it soon or I will have to switch to Monarch from Elegant Themes and I don’t feel like it because it consumes too many resources.
Greetings

Hey @emiliprades.

We apologize for this.

We tried replicating the issue on the newest version, but everything worked correctly. Can you please make sure you don’t have any Simple Share Buttons Adder code block or shortcodes on your page that makes them display apart from the automatically added ones?

Also, as we told Sheff, if you wish, you could send us an email with screenshots of this and the URL of your page to [email protected] so we can better check the code.

Looking forward to your reply!

It is working fine for me now without any special CSS. I just removed the temporary CSS patch that fixed it and am not seeing the double rows.

I just switched another site from Classic to Modern Share Buttons and it’s working fine.