buttons no longer work ?

  • Resolved fr3d3ric

    (@fr3d3ric)


    3 years, 6 months ago

    Hello,

    The “add a review” and “show more” buttons no longer work on my site?
    The “search” bar also does not work.
    I have the impression that since els last updates, it does not work any more whereas everything was OK before?

    thank you so much !

    • This topic was modified 3 years, 6 months ago by fr3d3ric.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter fr3d3ric

    (@fr3d3ric)

    Hello,

    I am following my first post and it seems that the problem has appeared since I updated my DIVI theme. Wouldn’t this be compatible with the plug-in?

    thx

    Hi,

    Thank you for using CusRev.

    It looks like a theme issue that breaks the functions of CusRev. Please try to contact Divi support to ask for help with this case.

    Refer to this solution https://help.cusrev.com/support/solutions/articles/43000611175-troubleshooting-plugins-and-themes

    Thread Starter fr3d3ric

    (@fr3d3ric)

    Thanx ! i will try to contact Divi Support.

    Plugin Support cusrev

    (@cusrev)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.

    Thread Starter fr3d3ric

    (@fr3d3ric)

    Hi !
    thank you for your help.
    I saw with DIVI support and I changed a parameter in their setting. Everything is OK now!
    Sorry for my late answer !

    Plugin Support cusrev

    (@cusrev)

    Many thanks for your response! If possible, please share what parameter you had to adjust in DIVI settings to resolve the problem. It will be really helpful to other people who might have a similar problem with DIVI in the future ??

    Thread Starter fr3d3ric

    (@fr3d3ric)

    yes, of course, we had to uncheck this option “Defer jQuery And jQuery Migrate” in the options of the DIVI Theme.

    Plugin Support cusrev

    (@cusrev)

    Great, thank you!

Viewing 8 replies - 1 through 8 (of 8 total)
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