Buttons Not Appearing

  • Resolved creoadmin

    (@creoadmin)


    7 years ago

    I have correctly inserted button shortcode which was working, but is now not working. The Add to Cart text is appearing, but it doesn’t show a button.

    Does this have to do with the WordPress Update?
    Thanks for your help!

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, can you share the shortcode you are currently using in your site.

    Thank you

    Thread Starter creoadmin

    (@creoadmin)

    Sorry! I didn’t see this reply!

    Here is the shortcode I am using: [wp_cart_button name=”Active AND Member” price=”$40″]
    Here is the page it can be viewed on: https://eatrightkcda.org/kcda-membership-fees/

    THANK YOU!

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, can you try the following shortcode. Your issue is with the following paramenter price=”” entry. You can’t add a dollar symbol in the price parameter. This would stop the plugin from displaying the button.

    [wp_cart_button name="Active AND Member" price="40.00"]

    Let me know how you go.

    Kind regards

    Thread Starter creoadmin

    (@creoadmin)

    Unfortunately, that didn’t change anything. The words are still there, but the button is not appearing.

    Thanks for the quick response!

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, are you using a cache plugin? If you are, have you excluded the shopping cart page you mentioned above? What are the shortcodes you are currently using in this page?

    Thank you

    Thread Starter creoadmin

    (@creoadmin)

    I do – I use WP Total Cache and have tried clearing the cache.
    The shopping cart page appears to be working okay?
    https://eatrightkcda.org/shopping-cart/

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, do you know what has changed in your site? The reason why I am asking is because of the following comment.

    I have correctly inserted button shortcode which was working, but is now not working.

    Thank you

    Thread Starter creoadmin

    (@creoadmin)

    Yikes! This site was not managed by us for the last year or so, and we are taking it over again. So, I am not sure what has changed since we built it. ??

    Possible that maybe another plugin is conflicting? Or can you think of something else?

    Plugin Contributor mbrsolution

    (@mbrsolution)

    What you can do now is disable all other plugins except this one and carry out a test. See if that works for you.

    If the above does not work, try one of WordPress default themes like Twenty Sixteen or Seventeen.

    I am sure there is a conflict somewhere in your site.

    Let me know how you go.

    Regards

Viewing 9 replies - 1 through 9 (of 9 total)
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