Buttons not showing on product page

  • Resolved Riccardo91

    (@alopex91)


    2 years, 6 months ago

    I don’t know why it’s not showing on product page, there’s no elementor involved there, refreshed all the cache, used the hook for repositioning buttons, deactivated old paypal plugin but nothing works.
    Hope I can find help here, thank you

    This is the HTML situation, empty
    sdfsfsf

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @alopex91,

    This behavior may be related to a JavaScript error on the single product page.
    Without a product in the cart, the smart buttons won’t load, and the quantity buttons also do not work. So the JavaScript on the page is not executed correctly.
    After adding a product to the cart, the quantity buttons work, and the PayPal smart buttons also load:

    I’m not sure where this error originates, though. So you may want to perform a full conflict test to rule out eventual issues with the theme or a different plugin.
    We recommend temporarily activating the default theme Storefront and disabling all other plugins except for?WooCommerce and?PayPal Payments to see if the behavior persists.

    Here’s a guide that explains the steps in more detail: How to test for conflicts
    Please let us know how this works out for you.
    Thanks!

    Kind regards,
    Niklas

    Thread Starter Riccardo91

    (@alopex91)

    Thank you, I’m gonna find the Culprit! ??

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @alopex91,

    I’m not sure if you could figure it out, since the buttons now appear disabled on single product. The buttons on Cart & Checkout pages appear to be working correctly at least.
    If the problem persists for you with only WooCommerce, PayPal Payments, and a default theme active, we’d be happy to investigate deeper.

    In any case, I recommend disabling the button on the Mini Cart.
    It looks like your theme doesn’t have a Mini Cart, but with this setting enabled, the PayPal scripts are effectively loading on all pages of your site, which can negatively impact performance.

    Kind regards,
    Niklas

    Thread Starter Riccardo91

    (@alopex91)

    Yea, in the end we did not use the button on product page, I’m gonna disable button on mini cart, you’re right.
    Thanks

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Thanks for the feedback!
    I will mark this thread resolved then. But if any other questions come up, don’t hesitate to let us know.
    Thanks!

    Kind regards,
    Niklas

Viewing 5 replies - 1 through 5 (of 5 total)
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