Buy now not working on variation tables(Grey button)
-
Buy now is not working in variations table but for single product it is working fine.
The page I need help with: [log in to see the link]
-
Hi @krisy
Thanks for reaching out!
I understand that the Buy Now button is not working on the variations table on your site and I was able to test it here: https://edp-dental.com/product/c-pilot-files-21mm/
This problem is maybe due to a conflicting theme or third-party plugin present on your site. Can you please try to perform a full conflict test and see if that works?
https://woocommerce.com/document/how-to-test-for-conflicts/
If that did not resolve the issue, please share your System Status Report, that will help us further troubleshoot.
You can find it via
WooCommerce > Status
. SelectGet system report
and thenCopy for support
. Once you’ve done that, you can paste it into your reply here.If you could also provide the fatal error logs (if any) under
WooCommerce > Status > Logs
.- This reply was modified 2 years, 2 months ago by xue28 (woo-hc).
- This reply was modified 2 years, 2 months ago by xue28 (woo-hc).
Sure thanks for your response . I will get the report and get back to you.
### WordPress Environment ### WordPress address (URL): https://edp-dental.com Site address (URL): https://edp-dental.com WC Version: 6.9.0 REST API Version: ? 6.9.0 WC Blocks Version: ? 8.3.2 Action Scheduler Version: ? 3.4.0 Log Directory Writable: ? WP Version: 6.0.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.30 PHP Post Max Size: 32 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.71.0 OpenSSL/1.1.1p SUHOSIN Installed: – MySQL Version: 5.7.38-cll-lve Max Upload Size: 32 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.9.0 WC Database Prefix: wp_ Total Database Size: 53.75MB Database Data Size: 47.44MB Database Index Size: 6.31MB wp_woocommerce_sessions: Data: 11.02MB + Index: 0.42MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 1.38MB + Index: 0.53MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.39MB + Index: 0.33MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.11MB + Index: 0.09MB + Engine InnoDB wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_nm_personalized: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_options: Data: 6.23MB + Index: 0.22MB + Engine InnoDB wp_postmeta: Data: 15.05MB + Index: 2.61MB + Engine InnoDB wp_posts: Data: 11.39MB + Index: 0.22MB + Engine InnoDB wp_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB wp_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_revslider_sliders: Data: 0.08MB + Index: 0.02MB + Engine InnoDB wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_revslider_slides: Data: 0.19MB + Index: 0.02MB + Engine InnoDB wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfpklist_template_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woof_query_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpforms_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpforms_entry_fields: Data: 0.09MB + Index: 0.05MB + Engine InnoDB wp_wpforms_entry_meta: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ### Post Type Counts ### attachment: 255 elementor_library: 8 mc4wp-form: 1 nav_menu_item: 106 page: 36 post: 18 product: 99 product_variation: 286 revision: 2 shop_coupon: 29 shop_order: 68 tbay_customtab: 1 tbay_footer: 1 tbay_header: 3 tbay_megamenu: 7 wc_product_table: 2 whatsapp-accounts: 1 wp_global_styles: 1 wpcf7_contact_form: 1 wpforms: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (29) ### All-in-One WP Migration File Extension: by ServMask Inc. – 1.8 All-in-One WP Migration: by ServMask – 7.64 Backup Migration: by Migrate – 1.2.2 Payment Gateway Based Fees and Discounts for WooCommerce: by Tyche Softwares – 2.7.0 CMB2: by CMB2 team – 2.10.1 Contact Form 7: by Takayuki Miyoshi – 5.6.3 Copy & Delete Posts: by Copy Delete Posts – 1.3.1 Elementor: by Elementor.com – 3.7.4 Product Enquiry for WooCommerce: by Gravity Master – 3.0 Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.25.5 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.8 Monetization Code plugin: by aerin Singh – 1.0 Performance Lab: by WordPress Performance Group – 1.4.0 MyPopUps: by Pop-ups – 1.1.6 Template Library and Redux Framework: by Extendify – 4.3.17 Slider Revolution: by ThemePunch – 6.5.25 Thembay Elementor: by Team Thembay – 1.1.10 TinyPNG - JPEG, PNG & WebP image compression: by TinyPNG – 3.4.1 WhatsApp Chat by NinjaTeam: by NinjaTeam – 3.1.8 Razorpay for WooCommerce: by Team Razorpay – 4.2.0 Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.9 Woocommerce Variations Table - Grid: by Spyros Vlachopoulos – 1.4.12 WOOF - WooCommerce Products Filter: by realmag777 – 2.2.6.4 WooCommerce: by Automattic – 6.9.0 WP Rocket: by WP Media – 3.6.2 Wp Social: by Wpmet – 1.8.6 WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels: by WebToffee – 4.0.8 YITH WooCommerce Brands Add-On: by YITH – 2.3.0 YITH WooCommerce Wishlist: by YITH – 3.12.0 ### Inactive Plugins (2) ### Product Enquiry for WooCommerce: by WisdmLabs – 3.1.6 Shiprocket: by Shiprocket – 1.0.7 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Must Use Plugins (2) ### Elementor Safe Mode: by Elementor.com – 1.0.0 WordPress automation by Installatron: by – ### Settings ### API Enabled: ? Force SSL: – Currency: INR (?) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ? ### WC Pages ### Shop base: #9 - /shop/ Cart: #10 - /cart/ Checkout: #11 - /checkout/ My account: #12 - /my-account/ Terms and conditions: #633 - /terms-of-use/ ### Theme ### Name: Nika Child Version: 1.1.6 Author URL: https://thembay.com/ Child Theme: ? Parent Theme Name: Nika Parent Theme Version: 1.1.6 Parent Theme Author URL: https://thembay.com WooCommerce Support: ? ### Templates ### Overrides: nika/woocommerce/cart/cart.php nika/woocommerce/cart/cross-sells.php nika/woocommerce/cart/mini-cart.php nika/woocommerce/checkout/form-checkout.php nika/woocommerce/content-product-cat.php nika/woocommerce/content-product.php nika/woocommerce/content-single-product.php nika/woocommerce/content-widget-product.php nika/woocommerce/global/breadcrumb.php nika/woocommerce/global/form-login.php nika/woocommerce/global/wrapper-end.php nika/woocommerce/global/wrapper-start.php nika/woocommerce/loop/add-to-cart.php nika/woocommerce/loop/loop-end.php nika/woocommerce/loop/loop-start.php nika/woocommerce/loop/orderby.php nika/woocommerce/loop/pagination.php nika/woocommerce/loop/rating.php nika/woocommerce/single-product/meta.php nika/woocommerce/single-product/product-image.php nika/woocommerce/single-product/rating.php nika/woocommerce/single-product/related.php nika/woocommerce/single-product/stock.php nika/woocommerce/single-product/tabs/additional-information.php nika/woocommerce/single-product/tabs/description.php nika/woocommerce/single-product/tabs/tabs.php nika/woocommerce/single-product/up-sells.php ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ? Next scheduled: 2022-09-15 07:10:27 +00:00 Options: ? Notes: 54 Onboarding: skipped ### Action Scheduler ### Complete: 1,055 Oldest: 2022-08-15 09:22:39 +0000 Newest: 2022-09-14 10:10:08 +0000 Pending: 3 Oldest: 2022-09-14 10:10:09 +0000 Newest: 2022-09-19 14:13:07 +0000 ### Status report information ### Generated at: 2022-09-14 10:10:11 +00:00
Actually i am using Woocommerce Variations Table – Grid(Spyros Vlachopoulos) plugin to show products in table view. if i deactivate this plugin then the variations will be shown in normal format. and still the buy now button will be greyed until i select any variation. After selecting variation from that buy now is getting activated but in table view after using this plugin the buy now for variation is not getting activated.I guess it is waiting to get the variation id something in backend.
Hi @krisy
Thanks for your confirmation that the Buy Now button is working properly when the products are shown in table view. However, when using the
Woocommerce Variations Table - Grid: by Spyros Vlachopoulos – 1.4.12
plugin which activates the grid view, it is not working anymore.Since we’ve confirmed that the problem is due to this plugin, it would be best to reach out to the developers for further assistance.
A gentle reminder that this forum is solely focused on the core functionalities of WooCommerce.
Thanks!
- This reply was modified 2 years, 2 months ago by xue28 (woo-hc).
Thanks for your response. But is there any way to make it active as it is supported by woocommerce
- This reply was modified 2 years, 2 months ago by krisy.
Hi @krisy!
There could be a way to make it active, but the most appropriate ones to guide you on that path are the developers of that plugin.
Kindly note that
Woocommerce Variations Table - Grid: by Spyros Vlachopoulos – 1.4.12
is a third-party plugin, and assistance for this kind of plugin is outside our scope of support.Since the Buy button doesn’t get activated when the
Woocommerce Variations Table - Grid
plugin is enabled, we suggest you contact the plugin’s developer for further assistance on this.You can contact them here: https://codecanyon.net/item/woocommerce-variations-to-table-grid/10494620/support.
I hope this helps!
- The topic ‘Buy now not working on variation tables(Grey button)’ is closed to new replies.