• Resolved krisy

    (@krisy)


    Buy now is not working in variations table but for single product it is working fine.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @krisy

    Thanks for reaching out!

    I understand that the Buy Now button is not working on the variations table on your site and I was able to test it here: https://edp-dental.com/product/c-pilot-files-21mm/

    This problem is maybe due to a conflicting theme or third-party plugin present on your site. Can you please try to perform a full conflict test and see if that works?

    https://woocommerce.com/document/how-to-test-for-conflicts/

    If that did not resolve the issue, please share your System Status Report, that will help us further troubleshoot.

    You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Thread Starter krisy

    (@krisy)

    Sure thanks for your response . I will get the report and get back to you.

    Thread Starter krisy

    (@krisy)

    
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    Thread Starter krisy

    (@krisy)

    Actually i am using Woocommerce Variations Table – Grid(Spyros Vlachopoulos) plugin to show products in table view. if i deactivate this plugin then the variations will be shown in normal format. and still the buy now button will be greyed until i select any variation. After selecting variation from that buy now is getting activated but in table view after using this plugin the buy now for variation is not getting activated.I guess it is waiting to get the variation id something in backend.

    Hi @krisy

    Thanks for your confirmation that the Buy Now button is working properly when the products are shown in table view. However, when using the Woocommerce Variations Table - Grid: by Spyros Vlachopoulos – 1.4.12 plugin which activates the grid view, it is not working anymore.

    Since we’ve confirmed that the problem is due to this plugin, it would be best to reach out to the developers for further assistance.

    A gentle reminder that this forum is solely focused on the core functionalities of WooCommerce.

    Thanks!

    Thread Starter krisy

    (@krisy)

    Thanks for your response. But is there any way to make it active as it is supported by woocommerce

    • This reply was modified 2 years, 2 months ago by krisy.

    Hi @krisy!

    There could be a way to make it active, but the most appropriate ones to guide you on that path are the developers of that plugin.

    Kindly note that Woocommerce Variations Table - Grid: by Spyros Vlachopoulos – 1.4.12 is a third-party plugin, and assistance for this kind of plugin is outside our scope of support.

    Since the Buy button doesn’t get activated when the Woocommerce Variations Table - Grid plugin is enabled, we suggest you contact the plugin’s developer for further assistance on this.

    You can contact them here: https://codecanyon.net/item/woocommerce-variations-to-table-grid/10494620/support.

    I hope this helps!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Buy now not working on variation tables(Grey button)’ is closed to new replies.