• Resolved wbenterprises

    (@wbenterprises)


    I have a hook shown as “Reward for Buying points” Description: “Adds a myCred hook for buyCred reward.” However, I do not seem to find the documentation on how to set up this hook.

    After I enable it, there are four settings: Reward, Log, Minimum, and Maximum.

    What do these settings mean?

    Also, I would like to be able to reward a certain amount of points based on the amount of points purchased by the user. For example, if they purchase 100 points, no reward. If they purchase 1000 points, then 100 points reward, etc.

    Thank you for any assistance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @wbenterprises,

    Thank you for contacting us, “Reward for Buying points” works like a threshold you can set the hook with a min and max quantity.

    If you have set a hook to min 100 and max 500 points and you set the value of rewards to 20 points between these values a user will be rewarded with 20 points on the purchase.

    Also, you can add more and more thresholds according to your requirements.

    We will be adding thorough documentation on this feature so our users can go through it easily.

    If you still have any questions please feel free to ask.

    Thanks!

    Thread Starter wbenterprises

    (@wbenterprises)

    Hello,

    Thank you for replying. I would like some more clarification so I understand correctly how this functions.

    Example:

    If I set 3 thresholds:

    Between min 1 and max 100, award 10 extra points.
    Between min 101 and max 1000, award 100 extra points.
    Between min 1001 and max 10000, award 1000 extra points.

    1) Will the awards only be given when the user makes a purchase? How about when a coupon, gift, or other hook is used to earn points?

    2) Will the awards only be given once per user, or each time a purchase is made?

    3) Using the example above, if I set all the *minimums* to “1” (and creating an overlap), will all three rewards be given when a purchase above 1000 points is made (an extra 1110 points)?

    Thank you.

    Thread Starter wbenterprises

    (@wbenterprises)

    One more question:

    4) Will the reward be triggered based on the amount of points purchased, or the balance user’s total afterwards?

    HI @wbenterprises,

    1) Will the awards only be given when the user makes a purchase? How about when a coupon, gift, or other hook is used to earn points?
    
    Ans: Awards only be given when a user makes a purchase.
    
    2) Will the awards only be given once per user, or each time a purchase is made?
    
    Ans: Each time a purchase is made.
    
    3) Using the example above, if I set all the *minimums* to “1” (and creating an overlap), will all three rewards be given when a purchase above 1000 points is made (an extra 1110 points)?
    
    Ans: It will award only 1000 points, not 1110.
    
    4) Will the reward be triggered based on the amount of points purchased, or the balance user’s total afterwards?
    
    Ans: Points purchased.
    Thread Starter wbenterprises

    (@wbenterprises)

    Thank you for clarifying this hook. I appreciate it!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘buyCRED hook: Reward for Buying’ is closed to new replies.