Buyer not receiving email link anymore

  • Resolved SteveAx

    (@steveax)


    6 years, 11 months ago

    I have been using this plug-in for a long time.. but awhile back it stopped sending emails to the customer… they get sent to the thank you page… the order shows up in the iSell orders… there is just no email sent to them from the store.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter SteveAx

    (@steveax)

    Also, I turned on debug and did a test order… here is the end of the log file

    [12/08/2017 2:36 AM] – SUCCESS :Order inserted successfully
    [12/08/2017 2:36 AM] – SUCCESS :Sending product download email to customer: Steve@[address removed forthis post].com
    [12/08/2017 2:36 AM] – SUCCESS :Product download email sent successfully
    [12/08/2017 2:36 AM] – SUCCESS :Sending sale notification email to admin: Webmaster@[address removed forthis post].com
    [12/08/2017 2:36 AM] – SUCCESS :Sale notification email sent successfully
    [12/08/2017 2:36 AM] – SUCCESS :Updating sale count for product ID: 1608

    Neither email (customer or admin) was received.
    Steve

    Same here, payment goes through but buyer is stuck on page that keeps loading. Would love to know how to fix this.

    Plugin Author wp.insider

    (@wpinsider-1)

    Do you have the IPN feature enabled in your PayPal account?

Viewing 3 replies - 1 through 3 (of 3 total)
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