Buyers say items can't be added to cart

  • I sporadically have people say that when they try and buy something from my shop, they put it in their cart and then it “disappears”. Other people seem to manage fine on the same products and I get lots of other successful orders.

    I don’t really know what I can tell them! Anyone else had this?

    https://www.ads-software.com/plugins/woocommerce/

Viewing 1 replies (of 1 total)
  • Plugin Contributor royho

    (@royho)

    Sounds like a caching issue. Check if you have any caching plugins or server side caching such as varnish. You need to exclude the cart/checkout pages from being cached.

Viewing 1 replies (of 1 total)
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