c_slider2.$PrevPlay is not a function

  • Resolved ilove@112

    (@bobbyng)


    7 years, 10 months ago

    Hi, most of functions of this plugin are fine like autoplay and image slider. It is a very simply plugin as i like, thank you.

    However, when i manually changing image the console log will show this error message each time:
    (index):1020 Uncaught TypeError: c_slider2.$PrevPlay is not a function
    at HTMLSpanElement.<anonymous> ((index):1020)
    at HTMLSpanElement.dispatch (jquery.js?ver=1.12.4:3)
    at HTMLSpanElement.r.handle (jquery.js?ver=1.12.4:3)

    May i know how to fix it? Thanks.

Viewing 10 replies - 1 through 10 (of 10 total)

  • Dear ilove@112,

    Thank you for contacting us.

    Please, be kindly informed that we have checked the message you receive with our developers. Most probably the issue is connected with JS files.
    In the case, if you could provide us with your website link, we would be happy to check and offer you a solution.
    If you do not want to publish your website link here, please, send us an email to info [at] huge-it.com (include this forum link in your email).

    Looking forward to hearing from you soon.
    Best regards,

    It has been one week, we are marking the ticket as resolved, because it is site specific and we have got no reply.
    Feel free to reply at any time with more information on this issue or un-resolve the topic if you do return to the ticket with a reply.

    Thread Starter ilove@112

    (@bobbyng)

    https://internal002.zizsoft.com/zipper/index.php/spring/zipper-accessories-tooth/

    please help thanks! sorry for the late reply.

    Dear ilove@112,

    Thank you for providing us more details.

    Please, note that the issue is connected with plugin JS version.
    In the case, if you can contact us via email info [at] huge-it.com, we can send you a fix file to solve the issue you have.

    Please, include this forum link to your email as well.
    Regards,

    Thread Starter ilove@112

    (@bobbyng)

    Thanks

    Dear ilove@112,

    Have you already received a reply from us?
    If no, please, check your spam folder as well. In the case you cannot find it in the spam folder as well, please, mention the email subject for us to detect the email.

    Best regards,

    Thread Starter ilove@112

    (@bobbyng)

    Thanks you, I received the email in spam folder, and you provide solution to me. However, I need to develop another project first since other one is more urgent.

    Dear ilove@112,

    Thank you for the updates.
    In the case, if you need our help, please, let us know.
    We will be happy to assist.

    Regards,

    Thread Starter ilove@112

    (@bobbyng)

    Hello,
    The plugin is fine after updated the file that you gave.

    Thank you very much.

    Dear ilove@112,

    Thant is great. Thank you for keeping us updated.

    Regards,

Viewing 10 replies - 1 through 10 (of 10 total)
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