Cache breaks page loading

  • Resolved eversir

    (@eversir)


    4 years, 11 months ago

    Report: EWCMXIDM

    Confirmed issue resolves when LiteSpeed is disabled, or when purging cache (problem reappears shortly afterwards).

    Have disabled all optimization options (these have been disabled from the beginning)

    Problem:

    Site loads fine initially. If the user navigates through the website and returns to the home page, the homepage is blank (except for the navigation bar). Intermittently this issue also happens to other pages in the website. The only way to fix this issue is for the user to refresh the page, or if I purge the cache.

Viewing 15 replies - 1 through 15 (of 20 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    When you see page is blank , could you please open dev tool and see if there is anything shows up ?

    Best regards,

    Thread Starter eversir

    (@eversir)

    SyntaxError: unexpected token: ':'jquery.js:1:11
    jQuery 2
    slideInNewPage https://www.mysite.uk/wp-content/themes/bridge/js/ajax.min.js?ver=5.4:1
    jQuery 2
    slideInNewPage https://www.mysite.uk/wp-content/themes/bridge/js/ajax.min.js?ver=5.4:1
    j https://www.mysite.uk/wp-content/themes/bridge/js/ajax.min.js?ver=5.4:1
    • This reply was modified 4 years, 11 months ago by eversir.
    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Could you please try reset to default setting and see how it goes ?

    After reset, please purge all and check how it goes.

    Best regards,

    Thread Starter eversir

    (@eversir)

    Default settings for the LiteSpeed cache, yes? If so, will this clear our image optimisation also?

    Thanks!

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Yes, for image optimization , after reset you may have to re-enable the options you have set in Media menu , like webp generation , webp replacement …etc

    Best regards,

    Thread Starter eversir

    (@eversir)

    Reset to defaults and cleared cache – haven’t changed any other settings.

    Still having an issue though unfortunately.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    In Optimize tab , about bottom of that page, there is an option called “Exclude JQuery” , is it ON or OFF ?

    Best regards,

    Thread Starter eversir

    (@eversir)

    It’s come ON since resetting to defaults, but I had originally switched it to OFF.

    Kind regards.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    OK, please keep it ON

    Now please go to debug tab , set “Disable All feature” to “ON”

    Please let me know once you have set it to ON.

    Best regards,

    Thread Starter eversir

    (@eversir)

    Done! =]

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    This is very interesting issue.

    Please submit a ticket here , we will investigate it further.

    Best regards,

    Thread Starter eversir

    (@eversir)

    Bug report or tech support?

    Thread Starter eversir

    (@eversir)

    And do you want the same reference number as above?

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    It doesn’t matter, bug or tech , just please also include the link to this post , as reference.

    Best regards,

    Thread Starter eversir

    (@eversir)

    Hi, I submitted a ticket for this yesterday but I haven’t had a response and now cannot locate my ticket number, or login to find it (it doesn’t recognise my email address).

    Please could you help?

Viewing 15 replies - 1 through 15 (of 20 total)
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