Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Contributor iSaumya

    (@isaumya)

    Hi,
    This is not happening due to this plugin. But I would suggest you to look at the browser console to see if you are seeing any errors related to CSS files.

    It might be possible that you have some script optimization plugin that is randomly generating CSS files and removing the old causing this entire problem. As you have not shared your website URL where I can see this issue in action, I cannot tell the exact reason behind this.

    Thread Starter vermaakpetrus

    (@vermaakpetrus)

    @isaumaya,

    Here is the site in question:
    https://pkvministries.co.za/

    I don’t think it’s a css error. It was a clean site install with the usual software that I use on every site, yet this one has the error. Cannot for the life of me figure out why. Been using your plugin for about 6 years now and cannot determine why this is happening. Have cloned sites where the original works and the clone has the error and visa versa. Would really appreciate your help getting to the bottom of this.

    Plugin Contributor iSaumya

    (@isaumya)

    Hi,
    I just checked your website and did not find any issues with page rendeing. Please share a URL where I can see this problem in action.

    Thread Starter vermaakpetrus

    (@vermaakpetrus)

    @isaumya

    First off, thank you for always providing first class support. Your plugin and support are both legendary!

    Finally, I found the culprit after much back and forth with the hosting provider. It seems they migrated to new servers and were blocking /wp-cron.php on a server level. This would explain why all the other sites hosted there had problems.

    Here is the error for others who face similar issues. The server administrator resolved it. It was a corn error, not ajax, but it led to them finally figuring it out.

    Site Health:
    The REST API encountered an unexpected result Performance

    The REST API is one way that WordPress and other applications communicate with the server. For example, the block editor screen relies on the REST API to display and save your posts and pages.

    When testing the REST API, an unexpected result was returned:

    REST API Endpoint: https://yoursiteaddress/index.php?rest_route=%2Fwp%2Fv2%2Ftypes%2Fpost&context=edit
    REST API Response:?(403)?Forbidden

    Plugin Contributor iSaumya

    (@isaumya)

    Hi,
    I’m glad to hear that you have finally found the culprit and your issue has been resolved. Enjoy the plugin. ??

    Thread Starter vermaakpetrus

    (@vermaakpetrus)

    @isaumaya, looks like there are still issues. This page always corrupts. Not the entire website like before, but this page always corrupts. It’s fine when we clear the cache and then it goes back to this:
    https://pkvministries.co.za/contact/

    Thread Starter vermaakpetrus

    (@vermaakpetrus)

    and when I bypass cache, it loads correctly:
    https://pkvministries.co.za/contact/?swcfpc=1

    Plugin Contributor iSaumya

    (@isaumya)

    Hi,
    I just checked your above mentioned webpage but did not find anything that is corroupted. I am just not seeing that here. Can you share a screenshot of where I can find the courrupted item?

    Thread Starter vermaakpetrus

    (@vermaakpetrus)

    Here is a screenshot of the problem on the homepage:
    https://prnt.sc/7EtuW6SOI5Ic

    I have disabled super cloudflare cache on https://pkvministries.co.za and I have created a test environment on https://test.pkvministries.co.za because the site is in production.

    But its tricky as the problem is intermittent. Not sure how we’re going to catch a static view of the problem…

    Plugin Contributor iSaumya

    (@isaumya)

    OK. When the problem happens in the test environemnt, let me know so that I can check the broken page.

    Thread Starter vermaakpetrus

    (@vermaakpetrus)

    It’s weird. It does not happen on the clone site at all. Only on the production site.

    Here it is happening again:
    https://pkvministries.co.za/
    https://pkvministries.co.za/books/

    Plugin Contributor iSaumya

    (@isaumya)

    Hi,
    As I can see you have marked this thread as resolved, I hope your problem has been solved.

    Thread Starter vermaakpetrus

    (@vermaakpetrus)

    It’s not resolved, I thought it was. I guess I have to log a new ticket then.

Viewing 13 replies - 1 through 13 (of 13 total)
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