Cache Issue caused by the plugin!

Hi stavroscha,

I am not sure if this helps, but if you are hosting with site ground:
please read check the following threads:

https://www.ads-software.com/support/topic/plugin-preventing-cache/

https://www.ads-software.com/support/topic/cleantalk-preventing-caching/

In short you can excluded these pages and check:
/checkout/
/product/*
/cart/
/quote-request/

Hi there,

Thanks for the reply! I have tried and excluded the specific pages from caching but still getting the same error message…

Here is what i have added on the exclude URLs from caching section
https://ibb.co/5RnnfJy

Also, i would like to ask why the plugin is adding SKIP_CACHE_SET_COOKIE to the headers.

Hi stavroscha ,
” plugin is adding SKIP_CACHE_SET_COOKIE to the headers.”
The reason we set the cookie at all, is for the quote cart and dynamic price hiding etc. If this is with SiteGround, then I think it is a matter of having a cookie at all (again, as far as I know). we are in the process of implementing PHP sessions too, but some hosts don’t allow that. If you have any instructions from site ground on how to get around this issue, I will be happy to help out quick. Most caching plugins allow some way of cookie exclusion.

See this post

I am sorry you have ran into this issue. we want to help if we can.

Hi there,

Thanks for the reply. So why add “SKIP_CACHE_SET_COOKIE” just for hiding the price and not removing it using CSS or PHP function?

Looking forward to hearing my

we do use mostly CSS and functions for prices. the cookie is mostly for the quote cart.

we are considering releasing the PHP sessions alternative sooner (by next weekend). I don’t know if you can wait that long. Have a good day.

ok great i will wait until next week to get the new update which will be using PHP sessions and hopefully it will resolve the current issues.

OK. we are working on testing. we are running a little late, but we will be done sometime next week. I believe SiteGround supports PHP sessions.

looking forward to the new version!

Any news on the coming update?

we are finishing on testing. It should be out tomorrow. we have implemented standard PHP sessions as an alternative to custom cookies. hopefully your hosting provider allows PHP sessions. But it should be out tomorrow.

Hello,
Please try version 1.9 and change the session method to PHP sessions. let us know how it goes. See at the bottom of the post here

Hi there,

I have updated the plugin to the latest version and also included the specific options mentioned on the link you send me but the issue has not been resolved. I have chosen the PHP method instead and also added the “STYXKEY” but the issue keeps appearing as before….. can you please check it out and see if there is a solution for it? thanks!

“STYXKEY”. are you on Pantheon? you have not mentioned where you are hosting and what your settings are? are you using the RFQ method or normal checkout? and where are you hosting?

if you are using the PHP method( PHP sessions), then there are not custom cookies set at all!