• Resolved pavitthra

    (@pavitthra)


    Hi

    It was working perfectly until yesterday evening when I tried testing orders with email notifications but then i added products to my cart the page get refreshed n showed ‘0’ as cart usually it shows the correct product(s) in the cart it happened the same with my subdomains as well.

    So I tried to check with cache setting of the plugin which is properly configured just as your previous support from the below supported topics

    https://www.ads-software.com/support/topic/subdomain-page-cache-issue-cache-status-dynamic-proxied-by-cloudflare-ip/

    I have never changed after this which was working fine till yesterday.So i have deactivated the plugin for the time being to check and my cart pages was working perfectly.So please kindly check my settings of the plugin below and help my cart page work smoothly as before when the plugin was active in my website.

    https://prnt.sc/F0vxqVvhGkJx , https://prnt.sc/r5Dy7MXvL3Vh

    Thanks in Advance,

    • This topic was modified 9 months, 1 week ago by pavitthra.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 16 through 22 (of 22 total)
  • Thread Starter pavitthra

    (@pavitthra)

    The issue has not resolved yet after I had altered the cache rules.What may be the problem? kindly help

    Plugin Contributor iSaumya

    (@isaumya)

    Please provide link of the place where the issue is happening and please also provide clear and exact step to replicate the issue so that I can replicate it on my end. That is the only way for me to say what’s going on.

    Thread Starter pavitthra

    (@pavitthra)

    when I tried testing orders with email notifications but then i added products to my cart the page get refreshed n showed ‘0’ as cart usually it shows the correct product(s) in the cart it happened the same with my subdomains as well.

    I have to add two (SPCFC Cache Rule ? Cache Eligible Requests) https://gist.github.com/isaumya/af10e4855ac83156cc210b7148135fa2 which you have mentioned

    I have toggled off the page rules for subdomain and created the cache rules like u have mention.Please find the attached screenshot

    https://prnt.sc/TRC9fl_UjzKH

    and my cache rules is https://prnt.sc/ec1OBHiC0Xf8

    It seems the above issue still persist.So i have deactivated the plugin for the time being to check and my cart pages was working perfectly.I tried to check with cache setting of the plugin which is properly configured just as your previous support from the below supported topics.So please kindly check my settings of the plugin below and help my cart page work smoothly as before when the plugin was active in my website.

    https://prnt.sc/F0vxqVvhGkJx , https://prnt.sc/r5Dy7MXvL3Vh

    Thanks in Advance,

    Thread Starter pavitthra

    (@pavitthra)

    Any update on this? is the issue be rectified or Do you check my replies ? its been 3 mnths with issue and tried whatever u are telling me here and yet at times im not getting any reply at all .let me know that this can be fixed or what? problem with cart when i add item i have been explaining it to the past 3 mnths .

    please kindly let me know as i Hvae already shared all the screenshots regarding cache rules and links

    https://hazelgal.com/cart/

    https://opanai.hazelgal.com/cart/

    https://inidyllics.hazelgal.com/cart/

    Plugin Contributor iSaumya

    (@isaumya)

    Hi,

    Sorry for the delayed reply. Somehow I didn’t got notified on your reply. You don’t need the Cache rule no 1-4 only the one you added from the guide is needed i.e no 5.

    Regarding the issue you are having. I just checked hazelgal.com site and I can see why the issue is happening. When I add items to cart I don’t see any POST requests being made. Instead request to https://hazelgal.com/?add-to-cart=5979 is a GET request and as a result the Woocommerce cookies doesn’t get created that are needed for the cart to work. Screenshot: https://i.imgur.com/mgObLHS.jpeg

    Maybe this is how yoru site is made. Inside the exclude URI Path section of the plugin settings > Cache Tab, try adding the following:

    /*add-to-cart=*

    And then clear cache for the whole website and check if the issue remains.

    Your website is using non-standard ways of adding items to cart as I do not see any woocommerce cookies being created when items are being added to cart, so Cloudflare is not detecting any WooCommerce cookies and bypassing cache on these pages.

    Don’t know why, no cookies gets created when I add items from home page or single item page. have you enabled stripe response cookies option inside the plugin settings, if so, please disable that.

    • This reply was modified 5 months, 3 weeks ago by iSaumya.
    Thread Starter pavitthra

    (@pavitthra)

    Thanks after adding “/*add-to-cart=*” and double checking things and cleared cache finnally resolved this issue thanks very much

    Pavithra

    Plugin Contributor iSaumya

    (@isaumya)

    Glad to hear that your problem has been resolved. ??

Viewing 7 replies - 16 through 22 (of 22 total)
  • You must be logged in to reply to this topic.