Cache problem with WP-Rocket

  • Onnem

    (@haroldbekermans)


    1 month, 1 week ago

    Hi there,

    Been using checkoutWC for some time. Thanks for that!

    There seems to be some problems between WP-rocket’s caching and checkoutWC.

    1. Customers can’t checkout at the end and get an error. I added a screenshot only the error is in Dutch. It is something like “your order couldn’t process, please try again”. When i clear used css the problem is over.
    2. Older product stays cached and new product doesn’t appear in checkout; Example:
      On Monday I added product 1 to my basket, didn’t complete order.
      On Tuesday I added product 2 to my basket and went to checkout immediately. However only product 1 from Monday is now in my basket.
      Purge cache with wp-rocket plugin
      Refresh checkout page; now product 2 appears from Tuesday. (Product 1 from Monday is gone)
      *standard woocommerce shoppingbasket does display the right product at anytime
    3. Customers sometimes can’t login through the login of checkoutform. Error: “An error occurred during login. Error: (error)”.
      Purge cache
      Customers can login.

    I tried to be clear about these problems and hope you can point me in the right direction. (excluding the plugin for example in wp rocket?)

    I aks the same question at WP-Rocket, one thing they told me to try is installing the plugin WP Rocket | Deactivate WooCommerce Refresh Cart Fragments Cache. for the “couldn’t process order” problem. I have done this but cant say anything about the results yet. Other problems I have mentioned but no answer yet.

    Thanks for your time and help,
    Menno

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Onnem

    (@haroldbekermans)

    I was able reproduce problem 2 and record it in a screencast. Maybe this helps to understand whats is going on. Curious for your thoughts.

    https://drive.google.com/file/d/1GxklWhgDh7Xn-xQvrZPI2cpDnhdxl0vb/view?usp=sharing

    Kenelli

    (@kenelli)

    Hi,

    I have exactly the same problem on my website! In the home page, CheckoutWC is not working at all, but in the product pages, it’s working fine

    Thread Starter Onnem

    (@haroldbekermans)

    Hi, it forced me to move away from checkoutWC plugin. Otherwise I had to disable WP-Rocket as I haven’t found a solution yet. I went back to astra theme checkout and solved my display problems in it with css. (I went to checkoutWC before because it played nice with a rental and booking plugin I use).

    haven’t heard any update nor could i find a solution online. Also WP-Rocket couldn’t help me any further as the conflict originate from this plugin…

    Plugin Author Clifton Griffin

    (@clifgriffin)

    Hi there – so sorry for the delay on this. Email notifications of new threads got messed up.

    Looking into this now and should have a fix up later today!

    Plugin Author Clifton Griffin

    (@clifgriffin)

    Hi Onmen – can you shoot me an email: clif[@]objectiv.co?

    I’m unable to reproduce these issues (always frustrating!)

    Would love to connect with you today to figure out what is going on.

Viewing 5 replies - 1 through 5 (of 5 total)
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