Cache settings errors

Hello @steplab,

The mentioned error is an indication of an issue related to the WordPress Rest API required and used by our plugin. This could be caused by deactivated/limited Rest API usually done via specific Heartbeat-related plugin or custom code added to the configuration file. Also, the issue could be caused by a security plugin or hosting specific limits. Please check those factors and if your application is hosted on SiteGround servers, do not hesitate to post a ticket on our end, so we can further check the case.

Best Regards,
Dimitar

By our side we do not know any set of rest api deactivation.
We have a security plugin: Defender v. 3.4.0
This seems and error caused by this last version of the plugin, previous versions was working.
The website is hosted on Siteground server.
Inside sitegorund panel: NGINX DIRECT DELIVERY is activated.
Wich “hosting specific limit”, inside sitegorund panel, we have to search an check?

There are no hosting-related limits on our end, that can affect the plugin in such a way. However as the plugin can be used on servers outside our network, I have supposed that this can be a possible issue, too.

Please check the security plugin that you use and clear all levels of cache before testing again. If the issue still persists, please open a ticket on our end, from your SiteGround User Area so we can replicate and investigate the issue further.

Best Regards,
Dimitar

The security plugin Defender do not have cache settings but security settings.
Sitegorund Optimizer, your plugin manage cache settings.
We used Siteground purge cache functionality, and cleared the browser cache, after this the settings cache seems returned to work.
If anybody have same error can do these steps.
So if the error persist we will open a ticket on siteground hosting support as you tell us.

Thanks
Step

Hey @steplab,

Thank you for the update. I’m glad to hear that you have managed to resolve the issue.

Regards,
Dimitar