Cached Gif not playing whole thing

  • Resolved mhamiltonvisuals

    (@mhamiltonvisuals)


    4 years, 6 months ago

    Hello,

    I just began to notice that my gif was only playing part of the way through. After I cleared the image cache it seemed to have be sorted but now it is back to only playing part of the way. Am I missing something?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello,

    I think this might actually be a bug. Is the issue present if you don’t use the video tag replacement?

    If so can you also contact us directly on https://optimole.com/#contact and I will open a ticket so we can fix this.

    Thank you!

    Thread Starter mhamiltonvisuals

    (@mhamiltonvisuals)

    Thank you, yes it is still present without converting the gif to video. I have reached out through chat on the site. Thanks for the help.

    -Matthew

    Hello,

    We have received your ticket and we will continue there until the issue is resolved.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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