Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    Hi There,
    The plugin merely pulls the data from WooCommerce and doesn’t make any calculations. We cannot make any changes to this, so I advise you to contact the WooCommerce Subscription authors.

    Let us know if you need anything from us though!

    Ewout

    Thread Starter Luis Martins

    (@lmartins)

    Hi,

    Thanks for the feedback. Have you checked the screenshot, Subscriptions is showing the values correctly there. Guess i’ll have to check another option to show the cart in my navigation.

    Thanks.

    Plugin Contributor Jeremiah

    (@jprummer)

    Are you using the latest version of subscriptions? Older versions had a bug that causes this but it was fixed in 1.5.10. See this thread: https://www.ads-software.com/support/topic/cart-with-subscriptions-and-products-not-working?replies=8

    Thread Starter Luis Martins

    (@lmartins)

    Yes, im running the latest version, just installed it yesterday.

    Plugin Contributor Ewout

    (@pomegranate)

    Which Subscriptions plugin are you using, from WooThemes or from CodeCanyon or another? The fix that Jeremiah mentioned is in the WooThemes plugin.

    I did see that subscriptions is showing the correct values in your screenshot, but in that same screenshot, subscriptions is also showing the wrong values: in the menu cart.
    Subscriptions alters the way the totals and prices are displayed, and this needs to be done at several levels. It looks like your settings do not come through correctly, but there’s nothing the menu cart can do about that. I think you’ll be hard pressed to find an alternative solution that gets the correct prices, since they’ll have to use the same functions!

    Thread Starter Luis Martins

    (@lmartins)

    Im using the version from WooThemes.

    Not sure what you mean by wrong values from Subscription on my screenshot.
    The cart totals show:

    28.46€ now then 28.46 / month (ex. VAT)
    VAT Standard 6.54€ / month
    Order Total: 35.00€ / month

    On menu cart it says:
    28.46€ now then 41.54 € / Month

    The incorrect value is 41.54€.
    The “then” value is getting VAT added 2 times. Have no idea where that comes from but considering the cart totals shown bellow I would suspect is somehow Menu Cart is adding VAT two times on the second value.

    Plugin Contributor Ewout

    (@pomegranate)

    The line “28.46€ now then 41.54 € / Month” comes from WooCommerce/Subscriptions as a whole, not as separate amounts but as plain text. Therefor it’s not possible for the Menu cart to modify or recalculate anything (unless you strip out the numbers from the text and then replace them with new values): there is no ‘first’ and ‘second’ value to the menu cart. That’s what I meant to say when I wrote that Subscriptions is outputting the wrong values.

    Please contact WooThemes about this, as this is really not something that we can influence. I am sorry we cannot be of any help with this!

    Thread Starter Luis Martins

    (@lmartins)

    Thank you for the clarification Ewout, with it I can try to get any clarification from WooThemes regarding the issue. If you don’t mind i’ll mention this discussion as a reference.

    Cheers.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Calculating VAT incorrectly’ is closed to new replies.