Calculation Bug on Submissions

Hi @kosrona,

Sorry to hear about the issues noticed. Possible to share the form export so that we could have a better idea regarding the issues noticed and see what could be suggested further?

Please check the following doc on how to export a form:
https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

If you are concerned about any sensitive information in the form, then you can duplicate your form, remove any sensitive information, and then export it.

You can share the export file via Google Drive, Dropbox or any cloud services in the next reply.

Looking forward to your response.

Kind Regards,
Nithin

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Kosten","is_repeater":"true"},{"id":"number-20","element_id":"number-20","form_id":"wrapper-5464-5328","parent_group":"group-23","type":"number","options":[],"cols":"12","conditions":[{"element_id":"checkbox-42","rule":"is","value":"one"}],"wrapper_id":"wrapper-5464-5328","hidden_behavior":"ignore","calculations":"true","limit_min":"10","limit_max":"11","field_label":"Anrufbeantworter Einmalig","placeholder":"E.g. 10","default_value":"10","precision":"0","condition_rule":"any"},{"id":"number-21","element_id":"number-21","form_id":"wrapper-5715-7916","parent_group":"group-23","type":"number","options":[],"cols":"12","conditions":[{"element_id":"checkbox-35","rule":"is","value":"two"}],"wrapper_id":"wrapper-5715-7916","hidden_behavior":"ignore","calculations":"true","limit_min":"1","limit_max":"150","field_label":"Nachrichten Einmalig","placeholder":"E.g. 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works this to?

Hi @kosrona,

Unfortunately, I was unable to import the form as it might have got formatted while you posted it here. Can you please share the export of the form using a service like pastebin.com or Google Drive?

Kind Regards,
Nebu John

https://drive.google.com/file/d/1ZIgvzdkagqvnKgHOKJbk8GfF8flJPtC-/view?usp=drivesdk

cant understand why you cant use it here the Expirt downlod file

Hello @kosrona,

I hope you’re doing well, and thanks for sharing the form link.

Since it’s restricted, I tried copying your form export from your previous post, and was actually able to import it on my lab site.

When testing the form, I’ve noticed that values of “einmalige Gebühr in Euro” are shown as 0 in submissions.

That’s caused by using conditionally hidden fields in calculations. For example, {number-41} field has {number-8} in its formula:

https://prnt.sc/9MXXbmsU4OXb

The default value of {number-8} field is 50, but {number-8} field’s parent “NR Grundpaket” group is set to only be shown when {number-8} is greater than 100000:

https://prnt.sc/xR-M5Nd5u74Y

therefore, {number-8} field remains hidden by default, and when it’s hidden, it will be replaced with 0 in final calculations:

https://prnt.sc/28wha0E8qIMP

There’s no option in Forminator to use the default value for the number fields if they are not shown due to the visibility conditions.

Therefore, in order to use the field’s default value instead of 0, you’ll need to make sure that the field and its group are visible.

For example, if you remove the “NR Grundpaket” group’s visibility condition, or set it to be visible when {number-8} field’s value is less than 100000, then the expected value (50) gets to the submission:

https://prnt.sc/N4ZYYoz5kF3N

I hope this helps. Please let us know if this works for you, or if you have any further questions.

Best Regards,
Dmytro

Okay the Problem with Calculation ist done i dont use more Hided Calculation (it will bean nice Upgrade!)

but now / Still

the Checkboxes on Page “Paketservice”will noch Transfer to e2pdf
only the Button Benachrichtigung bei Eingang (24H) works.

Now a Working Link to download updated Version.

https://drive.google.com/file/d/1hDHGW1Y2G0D9C3K36ESskc-ri7FQMDLV/view?usp=sharing

Hi @kosrona,

the Checkboxes on Page “Paketservice”will noch Transfer to e2pdf
only the Button Benachrichtigung bei Eingang (24H) works.

I’m afraid, I’m not sure whether I fully follow what exact issue you are facing on your side.

Just to be sure, you meant the selected checkboxes for the “Paketservice” doesn’t show up in the PDF? It seems like those are part of the “Field Group” fields, are you noticing the issue with newly added items where it doesn’t appear?

If yes, I’m afraid, at the moment Field Group isn’t supported in E2PDF and it’ll not map for newly added items in the PDF. I could notice it does work when I fill the default fields and the issue is specifically with newly added items within that Field Group.

Please check this doc for more information about limitation regarding Field group:

https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#field-group-limitations

We are already working on improving the workflow regarding this but at the moment there isn’t any exact ETA we could provide.

If you are looking for other means to store the submitted data, you could also consider integrating with Google Sheets.

https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#google-sheets

Kind Regards,

Nithin

Hello @kosrona ,

We haven’t heard from you for some time now, so it looks like you don’t require our further assistance.

Feel free to re-open this topic if needed.

Kind regards
Kasia