Calendar display wrong

  • Resolved gregorimex11

    (@gregorimex11)


    2 years, 1 month ago

    Hi, first of all thanks for your time.

    I have configured the working hours of the company (from Tuesday
    to Sunday from 8:00 – 20:00).
    company calendar time work image
    Also my only employee (I only have 1) has the same working hours settings:
    image of emply configuration

    Finally in the global configuration I have tried the 2 ways. Indicating the time of the company and the time of the workers but the result is the same.
    It doesn’t let me select Saturdays or Sundays (not Monday either, but that’s correct since we close on Mondays) and the hours close at 5:00 pm (17:00) insted of the 8:00 pm (20:00) that I informed in the time work calendar.
    image from global calendar configuration

    Also I tried the option diagnosis or checker but say that all is correct:
    image checker bookly

    Thanks for your help!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter gregorimex11

    (@gregorimex11)

    Hello again, I post more information so you can help me.
    This is my timezone configuration of wp-general (mexico city) also configured with the same value in bookly, in employee as well.
    image wp-config general timezone

    Then I have tested that in the bookly shortcode the value of the hours established in the calendar or employee appears correctly
    shortcode step 1 service

    But later in the time selection window the days and hours do not appear correctly as in the previous tab
    image wrong display on step 2 selecting hours shortcode

    Plugin Support booklysupport

    (@booklysupport)

    Hello,

    Check if you don’t have already have booked appointments for these dates and also check the Days off tab for this staff. If the problem still persists then reach out to us to directly regarding this inquiry.

    Thread Starter gregorimex11

    (@gregorimex11)

    Hello, sure you check all the data that I provided? The booked appoinments is empty, no one reservation has done and the staff have no days off. Already removed the plugin and all the data, created new one (staff and all configuration) and the problem persists.

    thanks

    Plugin Support booklysupport

    (@booklysupport)

    Yes, I’m afraid further investigation needs to be done. Reach out to us directly: https://support.booking-wp-plugin.com/hc/en-us/requests/new

    Thread Starter gregorimex11

    (@gregorimex11)

    I can’t post there because it requires a book code and I’m using the free version.
    It didn’t ask for my version of wordpress or some data to try to solve my problem.

    Thanks

    Thread Starter gregorimex11

    (@gregorimex11)

    Don’t know that happens but seems to be working now. Removed and installed again and it’s working …
    Thanks for support

    Plugin Support booklysupport

    (@booklysupport)

    Hello,

    Thank you for your message.

    Glad to hear that everything is working correctly now.

    Let us know if you have any other questions.

Viewing 7 replies - 1 through 7 (of 7 total)
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