Calendar editor doesnt load

  • Resolved elearnnow

    (@elearnnow)


    5 years, 11 months ago

    Hello,
    After setting calendar it seems that the page cant load the calendar and I get –

    A fatal error occurred. Please try to refresh the page. If the error persists, contact the support.

    .
    in console getting this errors:
    load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,zxcvbn-async&ver=5.1.1:8 JQMIGRATE: Migrate is installed, version 1.4.1
    fullcalendar.min.js?ver=1.7.2:8 Uncaught TypeError: Cannot read property ‘top’ of null
    at t.getTopPosition (fullcalendar.min.js?ver=1.7.2:8)
    at e.computeTimeTop (fullcalendar.min.js?ver=1.7.2:11)
    at e.computeInitialDateScroll (fullcalendar.min.js?ver=1.7.2:11)
    at e.applyScroll (fullcalendar.min.js?ver=1.7.2:7)
    at e.applyQueuedScroll (fullcalendar.min.js?ver=1.7.2:7)
    at e.popScroll (fullcalendar.min.js?ver=1.7.2:7)
    at e.onRenderQueueStop (fullcalendar.min.js?ver=1.7.2:7)
    at e (fullcalendar.min.js?ver=1.7.2:6)
    at e.dispatch (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,zxcvbn-async&ver=5.1.1:3)
    at e.r.handle (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,zxcvbn-async&ver=5.1.1:3)

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author yoancutillas

    (@yoancutillas)

    Hello,

    This may be due to a conflict with another plugin.
    Can you follow the process under “Booking Activities doesn’t work as it should” here:
    https://booking-activities.fr/en/documentation/faq
    and let me know the results?

    Moreover, make sure that you do not have set any date after December 31st, 2037. Because of the year 2038 bug.

    Regards,
    Yoan Cutillas

    Thread Starter elearnnow

    (@elearnnow)

    Hello Sir,
    I turned off all plugins and my theme Twenty Seventeen is active- PHP ver 7.3.
    but getting the same results – https://ibb.co/kxQBSTw

    Plugin Author yoancutillas

    (@yoancutillas)

    Hello,

    I have updated to PHP 7.3 to make sure, it’s working fine on my side.

    Can you please make sure that all your plugins are deactivated except Booking Activities, and that your active theme is Twenty Seventeen? (on the screenshot, a cache plugin is running)

    If it still doesn’t work, I will need you to perform some tests:
    Can you please keep your browser console open, and:
    – click the “Stop loading and free fields” button in the error message
    – create a new calendar with the default values, title = test
    – Refresh the page (it should load the new calendar, else, switch to the new calendar)
    1. Does the error appear?
    – Create a new activity with the default value, title = test, availability = 10, duration = 1 hour
    – Drop it onto the calendar
    – Refresh the page
    2. Does the error appear?
    – Switch to the previous calendar (Hip Hop)
    – Refresh the page
    3. Does the error appear?
    – Switch back to the new calendar
    – Refresh the page
    4. Does the error appear?

    Thank you,
    Regards,
    Yoan Cutillas

    Thread Starter elearnnow

    (@elearnnow)

    1. the calendar works with no error.
    2. the calendar works with no error.
    3. the error appears.

    Plugin Author yoancutillas

    (@yoancutillas)

    Thank you,

    I think that the error appears because of a misconfiguration of the “Hip Hop” calendar, or because of a corrupted event.

    Let’s first check your calendar configuration. Can you:
    – click the “Stop loading and free fields” button in the error message
    – Switch to the “Hip Hop” calendar
    – Refresh the page
    – click the “Stop loading and free fields” button in the error message
    – Open the “Hip Hop” calendar settings
    – Send me a sceenshot of every tabs so I can see see the values of all the options

    Thank you,
    Regards,
    Yoan Cutillas

    Plugin Author yoancutillas

    (@yoancutillas)

    Thank you,

    I think that the problem come from a misconfiguration of the “Hip Hop” calendar, or a corrupted event.

    Let’s first check the calendar configuration. Can you:
    – Go to Booking Activities > Calendar editor
    – Click the “Stop loading and free fields” button in the error message
    – Switch to the “Hip Hop” calendar
    – Refresh the page
    – Click the “Stop loading and free fields” button in the error message
    – Open the calendar settings
    – Send me a sceenshot of every tabs so I can see the values of all the options

    Thank you,
    Regards,
    Yoan Cutillas

    Plugin Author yoancutillas

    (@yoancutillas)

    Hello @elearnnow,

    Did you solve this problem or do you need more help?

    Regards,
    Yoan Cutillas

Viewing 7 replies - 1 through 7 (of 7 total)
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