calendar not displayed –
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i am using php 7.3 wordpress 5.3.2 divi 4.1 event calendar 4.9.14
so everything is updated to the most current versionI have been using the event calendar for many years – it’s great!
recently when i did updates – the calendar is no longer displayed
when i go to the page from settings ‘where is my calendar’
a blank page is displayedthe upcoming events are displayed on the side bar – so that is functional
but when an particular event is selected the venue, organizer, map are not displayed
i disabled all plugins without success
when i change themes to 2019 it appears to work
so a compatibility issue with divii installed the divi compatibility plugin – with no success
The page I need help with: [log in to see the link]
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Samething for me, a compatibility issue with divi.
<!– wp:tribe/event-datetime /–> and <!– wp:tribe/event-venue /–>
are no longer displayed on each event selected.Thanks for bringing this issue to our attention. I haven’t yet been able to replicate it with the latest version of Divi.
Would you each be able to provide me with your system information?
Let me know if there’s anything else we need to know to replicate this issue!
Thanks,
JaimeHi Jamie,
Wordpress 5.3.2
Divi 4.2.1 (just updated from 4.1 today)
The events calendar 4.9.14
Php 7.3
Jquery 3.4.1I tried to go back to
the events calendar 4.7.3 Without success
jquery 1.12.4 Without successI have disabled divi
Minify And Combine Javascript Files
Minify And Combine CSS Files
Static CSS File GenerationDeactivated
LiteSpeed CacheEvents calendar is at
https://rscdsvancouver.org/calendar-events/
which only has the sidebar displayed with space for the body content for div 4.1 the sidebar was on the left so there was no main body https://rscdsvancouver.org/dance/wednesday-night-at-the-centre-5/https://rscdsvancouver.org/dance/wednesday-night-at-the-centre-5/
without the date- time, organizer, venue or map being displayedI have tried all 3 default stylesheets for events templates
It has worked for sometime – so a mystery
I went back to divi 3.29.3 and the calendar is back and working
might it be linked to having and using the divi theme builder?
under theme options/builder events is disabledWhat else might you need to know?
Can I deactivate, delete and reinstall The events calendar And retain the current events, venues and organizers?
Might that help?Thanks
DarrellHi Jaime, in my case, I resolved last night all event’s date-time and venue display. May be this could works for you also Darell. Just unchek “Enable the Gutenberg block editor interface for creating events” inside event calendar setting and save. Re-check this option and save settings once again. And Vlannnn!!! All date-time and venue data appears on each event. Hope this could help someone else.
Hi Jaime, forget about my last post. As soon I reactivate CLASSIC EDITOR V1.5 (WP-plugin), all date-time and venue data disappear again. The solution for me is therefore to deactivate this plugin.
Everything is working fine now, each event showing date and venue. Regards !Hi @digitalain,
Thanks for the update! Glad to hear that things are working again for you!
@1darrell99- yes, if you re-install the plugin, you will retain your events. With that being said, I’d still recommend backing up ahead of doing this.
Also, can you try Testing for Conflicts to see if there is a conflict causing this issue? Can you also try switching off the block editor (if applicable) and see if that makes a difference?
Let me know how that goes!
Thanks,
JaimeHi Jaime,
I have the block editor disabled (tried enabled and disabled)
i reloaded wordpress 5.3.2
i have disabled all plugins with no success
enabled plugins and went to theme 2019 – works
rolled back div to 3.29.3 – works
so the conflict is with div 4i am having trouble with reinstalling the event calendar
error occurs
currently attempting a manual installmight there be an issue with the existing events, venues and organizers?
how do i setup a fresh start for the event calendar?Darrell
Hi @1darrell99,
Thanks for the update. So are you seeing this issue with the most recent version of Divi, but not a previous version?
I wasn’t able to replicate the issue with the most recent version of Divi, so I’m wondering if there’s something else going on.
You can also try downloading a fresh copy of The Events Calendar and manually update that way.
You may also want to enable WP_DEBUG and share any error messages that you may see.
Let me know how that goes!
Thanks,
JaimeHi Jamie,
correct a older version of divi works and the new version (with the theme builider) does notyes i have installed a fresh copy of The Event Calendar
and a fresh copy of of Divi
reinstalled wordpress
with no successi have enabled wp debug
where do i find the log to send you?thanks
DarrellHi @1darrell99,
If you added define( ‘WP_DEBUG_LOG’, true ); to your wp-config.php file, then you will find the debug log at yoursite.com/wp-content/debug.log.
Can you also confirm that this issue still occurs with only divi and the events calendar installed? (meaning no other plugins)
Let me know how that goes!
Thanks,
JaimeHi Jamie,
i have added that line to bottom of wp-config.php file
i have wordpress installed in a separate folder
but no debug.log file is presentyes i have desiabled all plugins except events calendar
with div at 4.2.1 does not work
with div at 3.29.3 does work
not i have created with divi theme builder global pages for
default, home, posts
which is not present with the older divi version – which works
and is present with the new divi version – which does not workthanks for your ongoing assistance
DarrellHi @1darrell99,
Okay thanks for that explanation. One more thing, would you be able to record a screencast of the issue occurring so that I can take a look?
Also, you can find your system information under Events < Help.
Let me know how that goes!
Thanks,
JaimeHi Jamie,
good news- with the recent divi update – the event page now displays the details, organizer and venuebut the page with the calendar does not display anything
there is a sidebar on the page – which does include a widget for the next 5 events
https://rscdsvancouver.org/calendar-events/not sure how to embed the screen shot into this message box
the system information
HOME URL
https://rscdsvancouver.org
SITE URL
https://rscdsvancouver.org/cms
SITE LANGUAGE
en_CA
CHARACTER SET
UTF-8
NAME
admin-dm
EMAIL
[email protected]
INSTALL KEYS
–
WORDPRESS VERSION
5.3.2
PERMALINK STRUCTURE
https://rscdsvancouver.org/cms/%postname%/
PHP VERSION
7.2.26
PHP
max_execution_time = 180
memory_limit = 256M
upload_max_filesize = 64M
post_max_size = 64M
display_errors = 1
log_errors = 1
SERVER
LiteSpeed
SAPI
litespeed
PLUGINS
Display Posts version 3.0.2 by Bill Erickson (https://www.billerickson.net)
Duplicate Page version 4.0 by mndpsingh287 (https://profiles.www.ads-software.com/mndpsingh287/)
Woody ad snippets (PHP snippets | Insert PHP) version 2.3.1 by Will Bontrager Software, LLC , Webcraftic (https://webcraftic.com)
jQuery Updater version 3.4.1.2 by Ramoonus (https://www.ramoonus.nl/)
LiteSpeed Cache version 2.9.9.2 by LiteSpeed Technologies (https://www.litespeedtech.com)
The Events Calendar version 4.9.14 by Modern Tribe, Inc. (https://m.tri.be/1x)
User Role Editor version 4.52.2 by Vladimir Garagulya (https://www.role-editor.com)
Wordfence Security version 7.4.5 by Wordfence (https://www.wordfence.com/)
Yoast SEO version 12.9.1 by Team Yoast (https://yoa.st/1uk)
NETWORK PLUGINS
–
MU PLUGINS
–
THEME
divi-child
MULTISITE
–
SETTINGS
recurring_events_are_hidden = hidden
tribeEventsTemplate = page-template-blank.php
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
previous_ecp_versions =
Array
(
[0] => 0
[1] => 3.1
[2] => 3.2
[3] => 3.3
[4] => 3.3.1
[5] => 3.4
[6] => 3.4.1
[7] => 3.5.1
[8] => 3.6.1
[9] => 3.7
[10] => 3.8.1
[11] => 3.9
[12] => 3.9.1
[13] => 3.12.1
[14] => 4.0.5
[15] => 4.0.6
[16] => 4.0.7
[17] => 4.1.0.1
[18] => 4.1.1.1
[19] => 4.1.2
[20] => 4.1.3
[21] => 4.2.7
[22] => 4.3.1.1
[23] => 4.3.3
[24] => 4.3.5
[25] => 4.4.3
[26] => 4.4.4
[27] => 4.4.5
[28] => 4.5.4
[29] => 4.5.7
[30] => 4.5.8.1
[31] => 4.5.13
[32] => 4.6
[33] => 4.6.1
[34] => 4.6.3
[35] => 4.6.6
[36] => 4.6.8
[37] => 4.6.10.1
[38] => 4.6.13
[39] => 4.6.15
[40] => 4.6.16
[41] => 4.6.17
[42] => 4.6.18
[43] => 4.6.20.1
[44] => 4.6.21
[45] => 4.6.23
[46] => 4.6.24.1
[47] => 4.7.1
[48] => 4.7.3
[49] => 4.8.1
[50] => 4.9.3.1
[51] => 4.9.5
[52] => 4.9.6
[53] => 4.9.7
[54] => 4.9.8
[55] => 4.9.9
[56] => 4.9.10
[57] => 4.9.12
[58] => 4.9.13
)
latest_ecp_version = 4.9.14
welcome_notice = 1
donate-link =
postsPerPage = 10
liveFiltersUpdate = 1
showComments =
showEventsInMainLoop =
eventsSlug = calendar-events
singleEventSlug = dance
multiDayCutoff = 01:00
defaultCurrencySymbol = $
embedGoogleMaps = 1
embedGoogleMapsZoom = 10
debugEvents =
stylesheetOption = full
tribeEnableViews =
Array
(
[0] => list
[1] => month
)
viewOption = month
tribeDisableTribeBar =
monthEventAmount = 3
reverseCurrencyPosition =
earliest_date = 2020-01-08 19:30:00
latest_date = 2020-11-11 17:00:00
last-update-message = 4.0.6
schema-version = 4.9.14
earliest_date_markers =
Array
(
[0] => 8183
)
latest_date_markers =
Array
(
[0] => 6218
)
last-update-message-the-events-calendar = 4.9.14
front_page_event_archive =
toggle_blocks_editor =
toggle_blocks_editor_hidden_field = 1
disable_metabox_custom_fields =
trash-past-events =
delete-past-events =
tribe_events_timezone_mode = site
tribe_events_timezones_show_zone =
enable_month_view_cache =
dateWithYearFormat = F j, Y
dateWithoutYearFormat = F j
monthAndYearFormat = F Y
dateTimeSeparator = @
timeRangeSeparator = –
datepickerFormat = 0
google_maps_js_api_key = AIza###############################7IOU
WP TIMEZONE
America/Vancouver
WP GMT OFFSET
-8
DEFAULT PHP TIMEZONE
UTC
WP DATE FORMAT
F j, Y
WP TIME FORMAT
g:i a
WEEK STARTS ON
–
COMMON LIBRARY DIR
/home/rscds/public_html/cms/wp-content/plugins/the-events-calendar/common/src/Tribe
COMMON LIBRARY VERSION
4.10.3seems the information you requested requires a manual review
Hi Jamie,
I created a blank page without the sidebar
https://rscdsvancouver.org/schedule/
the body only contains the shortcode
[tribe_events view=”list”]the calendar is not displayed
only the shortcodei must be doing something wrong?
thanks
Darrell
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