• Resolved lpint

    (@lpint)


    The events calendar on our website is not displaying correctly. (Version 4.0.1)

    First, it is displaying past events for the month. It never used to do this. See image here: https://www.dropbox.com/scl/fi/ow6lvu6q0tmr3mtypnioq/JuneCalendar.jpg?rlkey=x00mr5syc4yiolfc432k8j6ml&dl=0

    Second issue, it is displaying events of a type that should not be displayed. In the image above, the events with the yellow background should not be displayed. Here’s the shortcode I am using: [em_events types=”43,44,46,56,145,164″]. The events with the yellow background are type 171.

    • This topic was modified 4 months, 4 weeks ago by lpint. Reason: added version

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support EventPrime Support

    (@eventprimesupport)

    Thanks for reporting the issue.

    Our team has analyzed the problem and identified the issue. We will be launching fix for this in our upcoming version of EventPrime 4.0.3.

    If you have any further questions, please don’t hesitate to reach out to us.

    Thread Starter lpint

    (@lpint)

    Neither of these two issues are resolved in version 4.0.3.

    It is still displaying events of all types, rather than just the types specified in “types=” list. I changed the background and text color both to white so they can’t be read, but that still leaves “empty” white area. This image shows an events list with the event types that are not supposed to be there as white on white.

    It is still displaying past events even though “Hide past events from event lists” is set to on. This image shows the past events (as well as the white on white event types that should not be included).

    • This reply was modified 4 months, 1 week ago by lpint.
    • This reply was modified 4 months, 1 week ago by lpint.
    Plugin Support EventPrime Support

    (@eventprimesupport)

    Thanks for the patience.

    Due to some major fixes in our recent updates, we’ve had to shuffle our release priorities. However, we want to assure you that we are actively working on resolving these issues and will address them in our next release.

    Plugin Support EventPrime Support

    (@eventprimesupport)

    We have implemented the necessary fixes. Please update EventPrime to the latest version. Could you please check and confirm if the issue has been resolved at your end?

    If you have any further questions, please don’t hesitate to reach out to us.

    Thread Starter lpint

    (@lpint)

    Tested with version 4.0.3.1.

    One of the problems is fixed. The calendar view no longer displays past events. Thank you.

    The other problem is partially resolved. On the calendar view, only the selected event types are displayed. However, on the listweek view, all the event types are still displayed. See screen image here. This is the shortcode I am using:

    [em_events view=”listweek” types=”43,44,46,56,145,164″ upcoming=”1″ disable_filter=”1″]

    Plugin Support EventPrime Support

    (@eventprimesupport)

    Thank you for your feedback.

    We apologize for the inconvenience caused and appreciate you bringing this to our attention.

    We’re glad the calendar view issue is resolved in version 4.0.3.1. Regarding the listweek view displaying all event types, our team is working on a fix for this, and it will be included in our upcoming releases.

    Thank you for your patience and understanding.

    Thread Starter lpint

    (@lpint)

    Apparently the issue of displaying event types that are not included in the shortcode type list is not resolved in the calendar view, either. I thought it was resolved, but as you can see here there are event types included that should not be. (Those event types have their background color and text color both set to white. In the example shown it is a newsletter ad.)

    Thread Starter lpint

    (@lpint)

    This issue appears to be resolved in version 4.0.3.2. Thank you for the quick fix.

    Plugin Support EventPrime Support

    (@eventprimesupport)

    We are live with the fixes. Could you please update to the latest version and check if the issue has been resolved at your end?

Viewing 9 replies - 1 through 9 (of 9 total)
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