• Resolved rougelioness

    (@rougelioness)


    My calendar does not show on my site. I’ve already gone through support for the theme and nothing is wrong. I still cannot get the calendar to show. I’ve also check other plugins, and nothing has corrected the problem. I would like to find out if there is something wrong with the plugin’s settings or just the plugin in general.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @rougelioness

    For a complete test of all possible issues:

    Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?? I am wondering if you might have a plugin or theme conflict.? Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://www.ads-software.com/themes/twentyseventeen/, and see if the issue still persists. Also, double check for any other updates available (Dashboard ? Updates).?

    Would you mind enabling WP_DEBUG and sharing any PHP errors you see while navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket?

    Once you share your WP_DEBUG findings, we may be able to get an idea of any plugin or theme conflicts.

    Please enable WP_DEBUG on your site. You’ll need to edit to your site’s wp-config.php file and change this line of code: define('WP_DEBUG', false); to this: define('WP_DEBUG', true);
    (or add this line of code if you can’t find mention of ‘WP_DEBUG’ in your wp-config.php file)

    Finally, please check for Javascript errors: Using Your Browser to Diagnose JavaScript Errors.

    Please let me know if the issue still persists after these tests.

    Thanks
    Courtney ??

    Hey there! This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up and we’d be happy to help. ??

    Thread Starter rougelioness

    (@rougelioness)

    Hello Courtney,

    I am very sorry for the delayed reply. I have been away while dealing with a family emergency. The issue has not been resolved. I have done everything that has been listed, but still have not been able to get the calendar to show on my WordPress.

    Thanks,
    Jazmin

Viewing 3 replies - 1 through 3 (of 3 total)
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