Calendar not syncing

  • Resolved bgfrancey

    (@bgfrancey)


    11 months, 2 weeks ago

    I have a calendar set up that is pulling in events from a booking system on the site, creating events in Google Calendar, and then should be sending the information to Simple Calendar to be displayed on the front end of the site to show when certain times are booked off. I had it working briefly, but it seems to have stopped working. The API is correct, the calendars are public, the IDs are correct so I’m not sure where the disconnect is. I have tried clearing the cache but nothings seems to be working. Any help you can suggest would be greatly appreciated.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter bgfrancey

    (@bgfrancey)

    I should also add that if I manually create calendars in the Google Calendar, they don’t appear on the front-end either.

    Plugin Support john

    (@johnweru)

    Hi there,

    Thanks for reaching out to us.

    With respect to your query here, if perhaps you could be having other calendar plugins in place, please have them disabled and see if the issue is resolved.

    Let us know how it goes.

    Kind Regards,

    John

    My calendar stopped syncing today too – it’s been working fine for 8 years.

    I don’t have any other calendar plugins installed – yours has always been the best.
    I’ve refreshed the cache in the Calendars menu several times but they don’t seem to be pulling data from Google.

    I’ve checked the API Dashboard at Google and there seems to be problems logging in to the Oauth manager section – could this be the issue i.e. Google Oauth logins are down?

    Plugin Support john

    (@johnweru)

    Hi there,

    Thanks for writing in.

    In regards to the query here, this is an issue relating to the pro plugin. Unfortunately support for issues related to commercial plugins is not provided here. I would recommend submitting a support ticket here:?https://simplecalendar.io/contact/?for assistance.

    I hope this helps.

    Kind Regards

    I don’t have the commercial plugin… I use the Simple Calendar free version ??

    Plugin Author Rohit Singhal

    (@rosinghal)

    Hello,

    Can you confirm your WP, PHP and Simple Calendar plugin versions?

    Thread Starter bgfrancey

    (@bgfrancey)

    @johnweru – the only other calendar plugin installed is The Events Calendar. It doesn’t pull in any Google calendar feeds currently. Would that have any sort of effect?

    The site is running the latest version of WP (6.4.2) and is on PHP 8.2. SC is version 3.2.8.

    Thanks!

    Thread Starter bgfrancey

    (@bgfrancey)

    I tried turning off TEC on the staging site and that didn’t seem to have any effect. The events are still not being pulled in.

    Thread Starter bgfrancey

    (@bgfrancey)

    I think I may have figured it out. I think one of the calendars was public but was set to only busy/hide details. I changed that and updated the calendar ID and it seems to be good now.

    Plugin Support john

    (@johnweru)

    Hi there,

    Thanks for the update.

    I’m glad to hear that you managed to have this figured out.

    Kind Regards

Viewing 10 replies - 1 through 10 (of 10 total)
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