Calendar page being not found

  • Resolved BillTurner

    (@billturner)


    10 years, 1 month ago

    We love the plugin. We tested it extensively on our test site. We moved it to our live site and we are getting this problem.
    We have no trouble going to the Events Calendar Page. We can then choose the list option. It works fine. BUT then sometimes when we choose to go back from the list to the Calendar view it can’t find the Calendar page. The problem is inconsistent. IF we go back to the page from the menu it displays perfectly. Any ideas what could be happening? I am sure you need more information but not sure what to provide. site is https://www.internationaltrusts.org

    https://www.ads-software.com/plugins/the-events-calendar/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter BillTurner

    (@billturner)

    We have done a lot more testing, using different computers, different browsers and mobile devices. Problem occurs on all. It appears to be completely inconsistent. Suspect it may be a factor of the Server being busy because clicking on page refresh usually results in the page being ‘found’ and displayed. Wondering if it is a server based problem. Any suggestions on where to begin looking?

    Thread Starter BillTurner

    (@billturner)

    The problem is always when switching from the list view to the Month View, never in the other direction. BUT the problem does not happen in any regular way, that is it can work perfectly a dozen times then fail, or it can fail first try.

    Brook

    (@brook-tribe)

    Howdy BillTurner,

    That is very puzzling. I appreciate your thoroughness in testing this out.

    I doubt you will ever unravel this mystery without checking out your server logs. It would not surprise me if your SQL server is timing out for some reason, or something similar. The unfortunate part about logs though is they often require a trained eye to go through them to actually find the problem. Hopefully you have someone like that on hand, or are such a person yourself.

    For what it’s worth, I have not seen that problem before.

    Cheers!

    – Brook

Viewing 3 replies - 1 through 3 (of 3 total)
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