Calender View not working

  • Resolved bmonstrey

    (@bmonstrey)


    1 year, 2 months ago

    Hi,

    i have just started playing with this plugin.

    i have an issue with Calender view

    first i get a red bar , loading data

    next a yellow one ,”unfortunaly , unable to load data , please try again later”

    (translated from dutch ??

    what can i do?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    Please indicate what version number of the Appointment Hour Booking plugin you have installed in the website.

    Thank you for using the plugin!

    Thread Starter bmonstrey

    (@bmonstrey)

    thanks for the feedback

    installed version is 1.4.46 , (latest i guess?)

    Plugin Author codepeople

    (@codepeople)

    Hi,

    If you have a very large number of bookings already stored in the booking orders list then it may be a memory overflow while loading the data (cache systems help with this).

    If the above isn’t the case, then the PHP error log may contain additional information about the exact error message.

    Thank you for the feedback!

    Thread Starter bmonstrey

    (@bmonstrey)

    it is a new install, so cannot be the “large numbers of bookings”

    Plugin Author codepeople

    (@codepeople)

    Hi,

    In that case, please check the PHP error log, it may contain additional information about the exact error message.

    The browser console log in that page may also have additional information about the error loading the the bookings data.

    Thank you!

    Thread Starter bmonstrey

    (@bmonstrey)

    Hi, finally had the time to go and look in the logs

    I see this error

    Een fout van het type E_ERROR werd veroorzaakt op regelnummer 2010 van het bestand /var/www/clients/client71/web286/web/wp-content/plugins/appointment-hour-booking/cp-main-class.inc.php. Foutmelding: Maximum execution time of 30 seconds exceeded

    Plugin Author codepeople

    (@codepeople)

    Hi,

    Yes, that’s is a memory restriction. Decreasing the number of bookings stored or increasing the memory limits in the server are solutions.

    Other solutions may involve additional cache add-ons like the following:

    https://apphourbooking.dwbooster.com/blog/2018/09/15/remove-or-ignore-old-bookings/

    https://apphourbooking.dwbooster.com/customdownloads/load-speed-cache.png

    Thank you for the feedback!

Viewing 7 replies - 1 through 7 (of 7 total)
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