Call for Price Plugin Causing Error Pages on Variable Products

  • Resolved alexrwlp

    (@alexrwlp)


    3 years ago

    Hello!

    The title says most of what I’m getting at. I’ve run into an issue on my woocommerce site where any variable product takes me to an error page. This originally popped up when I upgraded to the latest version of “Woocommerce Stripe Gateway”. I contacted the Stripe people and they had me troubleshoot until I found that while Call for Price is live, it makes it so variable products don’t work.

    Since this was black friday weekend, I switched back to an older version of Stripe so that everything worked fine so we didn’t lose sales.

    Please advise.

    [ Please do not bump. ]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @alexrwlp,

    I apologize for the inconvenience caused to you due to this issue and also for the delay in response to this.

    We tried to replicate this issue at our end and we are able to replicate the same.
    Our developer has fixed this issue on a priority. Below I am sharing the fixed file
    “class-wc-call-for-price.php” of our plugin which contains the fix for this issue.

    dropbox link: https://www.dropbox.com/s/hk8nhs0q92fwbw9/class-wc-call-for-price.php?dl=0

    Kindly download the file uploaded to this link and replace it via FTP with the current file present at the below-mentioned path:
    wp-content\plugins\woocommerce-call-for-price\includes

    Once you have replaced this file, please check and let us know if the error you are facing is still appearing or not.

    Please check and let us know the results.

    Regards,
    Priyanka

    Thread Starter alexrwlp

    (@alexrwlp)

    Hi @priyankajagtap,

    Thank you for sending over this solution. This did in fact fix the issue at hand.

    Is this something I’m going to need to continually update in our FTP as updates happen or will an update for Call for Price eventually include this solution?

    Let me know, thank you again!

    Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @alexrwlp,

    Thanks for the confirmation.

    Yes, we will include this solution in the next update of our Call for Price plugin so that it will not occur again in the future.

    Do let us know if you will have any further queries.

Viewing 3 replies - 1 through 3 (of 3 total)
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