Call Now Button Not Appearing After Update – No Apparent Plugin Conflict

  • Resolved gabriellemartin

    (@gabriellemartin)


    1 year, 5 months ago

    Hi there,

    After updating our plugins, wordpress, and theme files the Call Now Button is no longer displaying at the bottom on mobile. The plugin is updated and I’ve also disabled all plugins without seeing a change. Just wondering if this is a new issue or what if anything can be suggested be done.

    I did clear and disable the cache – we use Autopimize – it didn’t make a difference.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Jerry Rietveld

    (@jgrietveld)

    Hi Gabrielle,

    Thanks for your message. I took a look at your website and noticed that you have a block of JavaScript to register a conversion event when the call button in the top navbar of the website is clicked. This block of JavaScript is missing a closing script tag. As a result, the following HTML code (which is our button) is processed as if it were javascript as well. This obviously fails.

    Here’s the block of javascript with the missing tag at the end:

    <script type="text/javascript">
  window.addEventListener('load', function(){
    jQuery('#callbtn').click(function(){
      gtag('event', 'conversion', {'send_to': 'AW-0000000/XXXXXXXXXXXXXX'});
    })
  })

    Simply add a closing script tag and the button should work just fine.

    </script>

    Best wishes,
    Jerry

Viewing 1 replies (of 1 total)
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