• peauk

    (@peauk)


    Hi,

    Great chat plugin!
    A few little things that I would love to change.
    Can I somehow get rid of the “Call To Action Text” Box?
    As it is too big to constantly have on the bottom of the page. It is thick and long.
    Is it possible to just have the “Call to Action Image” which could then be a custom size depending on how big or small the user makes it?

    It would also be good to be able to choose font and chat background.

    Please let me know if any of those functions are possible to change now.

    Many thanks,

    Phil

    https://www.ads-software.com/plugins/lively-chat-support/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter peauk

    (@peauk)

    I also have a strange bug when I view it on iPad or iPhone, where there is a small white bar above the “Call to Action Text” Box.
    Is it possible to get rid of that?

    Another question:
    I found a previous post that was extremly helpful about getting rid of the “Call to Action Image” on iPhones. Is it possible to have this option for the whole chat support to not appear on iPhones as it takes up too much space.

    Many thanks for your time!

    Best,

    Phil

    Anonymous User 9782929

    (@anonymized-9782929)

    I have NO clue why that white space is on the iphone and ipad. It doesn’t show up in desktop browsers. I have gone in a few times to check it, with NO success. Hopefully someone somewhere out there can offer a fix ??

    To hide the call to action for mobile devices, try adding something like this to your CSS:

    @media screen and (max-width: 720px) {
      #livelychatsupport-chatbox .cta_online_image, #livelychatsupport-chatbox .cta_offline_image {
        display: none !important!;
      }
    }
    Anonymous User 9782929

    (@anonymized-9782929)

    And so, your question about the extra spacing pushed me over the edge (in a good way). I think I found a solution; try putting this in your CSS:

    #livelychatsupport-chatbox audio {
    	display: none !important;
    	height: 0px !important;
    	width: 0px !important;
    }

    I will be adding it to the next release of Lively.

    Cheers and thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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