• Resolved ehmarketing

    (@ehmarketing)


    Hi, is it possible to feed in posts that @tag our account directly, or does the plugin only feed in pictures with #hashtags?

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey ehmarketing,

    The free version doesn’t have any features related to hashtags or @tags. You can take a look at your website and contact us there if you have more questions about the Pro plugin:

    https://smashballoon.com/instagram-feed/support/

    I can tell you that the Instagram API doe not support anything related to “@tags” though you can retrieve posts that are “tagged” by the tagging feature in Instagram.

    – Craig

    Thread Starter ehmarketing

    (@ehmarketing)

    Hi Craig, thanks for your reply. Just bought the pro version! However, I just realised it doesn’t quite do what I was hoping to do (I think).

    I am making an eCommerce site and wanted to have a bit on the homepage to show customers “What You Have Made With Our Product” and then it would feed in anyone that tagged us (or used a unique #OurBusinessName hashtag) in one of their posts. Now I’m setting it up I’ve seen it say “it is not possible to display photos from other Instagram accounts”.

    Is there a workaround to help me achieve this user generated content?

    Thanks!

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Thank you!

    This is likely possible but we might need to help you understand how it needs to work. Please contact us on our website for all Pro related questions:

    https://smashballoon.com/instagram-feed/support/

    Be sure to include your license key and system info as it will help speed up our service.

    Thanks,

    Craig

    Thread Starter ehmarketing

    (@ehmarketing)

    Thanks Craig, I will get in touch there!

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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