• Resolved felipeblasco

    (@felipeblasco)


    Hello,

    I have a free version of MH Magazine. Wednesday morning I uploaded a GIF in a post that you can see here, but after, at night I wanted to change this GIF for another and I could not do it. Between, morning and night I updated MH Magazine.

    I talked on the phone with hosting and they told me that server hasn’t any problem. All is ok, ‘htacces’ included. I disarm all plugins and nothing happens. I have tried to upload GIF in other computers and browsers, and nothing. I empty cache and nothing.

    MH Magazine, can you help me?

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi felipeblasco,

    thanks for using MH Magazine lite.

    The theme itself doesn’t affect your GIF images and as far as we know, WordPress doesn’t restrict this either. That means probably the only thing you could do is check if you’re adding the image correctly.

    This might be helpful:

    If you have any theme related questions in the future, you can use this forum: https://www.ads-software.com/support/theme/mh-magazine-lite

    Thread Starter felipeblasco

    (@felipeblasco)

    Thank you for answer quickly.

    I don’t know if the problem has happened for the theme, but, actually, I’ve changed the theme during two minutes for another one -just to upload the GIF- and “voilà!”. After, I’ve return to MH Magazine and GIF works pefectly. I don’t Know what happened. I wondered if you can to check again if is possible upload a GIF with MH Magazine free version?

    Thank you very much, again.

    PS: In he future, next topic I’ll use MH Magazine’s forum.

    Great, we’re happy that you’ve solved your issue. This pretty much sounds like a caching issue. As mentioned before, the theme itself doesn’t do anything regarding image upload or restriction of images.

    Thread Starter felipeblasco

    (@felipeblasco)

    Ok, thank you for your attention.

Viewing 4 replies - 1 through 4 (of 4 total)
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