• Resolved jokubas2000k

    (@jokubas2000k)


    Hi,

    Can I send email notifications on form submissions from an email address that I have not created?

    I noticed that the email notifications get delivered to the users even if I use an email address that’s non-existent. I was wondering if there are any downsides of using a non-existent email address to deliver email notifications? It seems to me that the only difference is that users can not reply to these emails which is even better for me because I don’t want them to reply anyways.

    I have also noticed that other brands often use an email address like [email protected]. Do these email addresses just not exist therefore the replies don’t get delivered? Or is there something more to it?

    What are the best practices for sending email notifications for stuff like form submissions, order confirmations, account creations, etc.? Is it better to allow the users to reply to these emails or not?

    Thanks in advance

Viewing 1 replies (of 1 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @jokubas2000k

    I hope you are doing well.

    It should work fine because the email is sent using the wp_mail() function which is handled by WordPress and server, not from the email itself.

    However, sending from an email that doesn’t exist I believe that can increase the number of users that receive it on a spam folder.

    A workaround would be configuring your [email protected] on your server, also an automated email if any user reply to this email you can send an automated response that the email didn’t arrive but the user can contact using a contact form URL.

    Let us know if you have any further question on this.
    Best Regards
    Patrick Freitas

Viewing 1 replies (of 1 total)
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