• Resolved oise73

    (@oise73)


    Hi there,

    I have my main site and a bunch of demo sites that live in the same hosting and all run WordPress. The themes are various StudioPress ones. Only one of my demo sites has been updated to 3.8 thus far; the rest are 3.7.1. All of them are using Genesis 2.0.1 and everything was working great until I had my sites moved to a new host who is using PHP 5.4.20. Now I am having problems with accessing the simple sidebars in Widgets. Here are a couple of screenshots:

    WP:3.7.1: https://screencast.com/t/0zGsUU8let These I can still click to open.

    WP 3.8: https://screencast.com/t/vtYef9LAhTb0 These I can’t open at all!

    Reading through other posts, I see you asked about the wp-config.php file. This is what I have:
    define(‘WP_DEBUG’, false);

    Help! Thanks!

    Suzy

    https://www.ads-software.com/plugins/genesis-simple-sidebars/

Viewing 15 replies - 1 through 15 (of 31 total)
  • Thread Starter oise73

    (@oise73)

    A bit more info: I saw that you asked someone if they had given descriptions to their sidebars. On the 3.8 demo site, I added in a new test sidebar and gave it a description. The sidebar was saved, but not the description and I still can’t access it in Widgets. I don’t know if this helps at all, but I thought I would let you know.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    It looked like this when you set it up? https://cl.ly/image/0L3l0N1S1H12

    I just tested on a clean 3.8 site with Genesis and nothing more, and it worked fine.

    What other plugins are you running?

    Thread Starter oise73

    (@oise73)

    Hi there,

    When I created the test sidebar yesterday, that is indeed what I saw, only when I saved it, the description disappeared and when I went to Widgets, the simple sidebars were just inaccessible lines (in 3.8)

    I have had my site and my four demo sites running for a long time. Everything was using WP 3.7.1 when they were moved to the new host.

    I just deactivated all the plugins but simple sidebars in one of the 3.7.1 sites – no joy.
    Same thing for the one site that is running 3.8.

    My next plan is to install a brand new site and see what happens… more later

    Thread Starter oise73

    (@oise73)

    I’m back. I installed a new demo site with just the Simple Sidebars plugin and everything is working now. That is good, but does this mean that I have to reinstall my demo sites and most importantly, my main site??? That is very frustrating.

    Plugin Support Andrea Rennick

    (@andrea_r)

    Reinstalling usually doesn’t fix anything but corrupted files.

    Turn off all the plugins on the affected sites. Make sure you upgrade. Then turn on Simple Sidebars. Does it work?

    If so, activate plugins again one by one till you find the conflict.

    I’m running into the same issue. I believe it’s caused by a conflict with PHP 5.4. Error log is throwing this –
    PHP Warning: Illegal string offset ‘name’ in ***/wp-content/plugins/genesis-simple-sidebars/includes/inpost.php on line 38
    PHP Warning: Illegal string offset ‘name’ in ****/wp-content/plugins/genesis-simple-sidebars/includes/inpost.php on line 53

    Any ideas on how to patch?

    So, after installing the plugin on another site on the same server – it seems to work. So there’s something about the existing install on PHP 5.4 that’s not jiving.

    I’ve tried re-installing, and hand erasing the data in ss-options with no luck.

    Thread Starter oise73

    (@oise73)

    Hi Andrea,

    I did try turning off all plugins, then activating simple sidebars and it still won’t work. I’m in agreement with jdjenkins – I think there’s a problem with PHP 5.4.

    Plugin Support Andrea Rennick

    (@andrea_r)

    The devs aren’t going to be able to fix this (or even look at it) for a week or two.

    Tami

    (@tammy-m-rogers)

    “The devs aren’t going to be able to fix this (or even look at it) for a week or two.” It’s been 2 weeks. Any luck? I am experiencing the same problem since updating to 3.8. Plugin will no longer activate on a website I’ve been running for 2 years. My sidebars are no longer available.

    Tami

    (@tammy-m-rogers)

    I deleted the line:

    function ss_activation_check() {
    
    	if ( ! defined( 'PARENT_THEME_VERSION' ) || ! version_compare( PARENT_THEME_VERSION, '2.0.0', '>=' ) )
    		ss_deactivate( '2.0.0', '3.6' );
    
    }

    and the sidebars are active again. Still curious if an update will be issues for 3.8. Thanks.

    @tami – what version of PHP do you have?

    I’m having the same issue on my site. My host is Genesis’s own Websynthesis.

    I tried the Tami fix and it didn’t work for me. Looking forward to update.

    Thread Starter oise73

    (@oise73)

    I checking back in.

    I am also hoping for an update. My solution for my demo sites was to literally abandon the old ones and create new ones, but that does not help me with my own site.

    I am very concerned with using Simple Sidebars for my clients’ sites; to have it cease to work as their hosting & PHP get upgraded is a big worry.

    I hope the devs find a solution soon.

    thanks!

Viewing 15 replies - 1 through 15 (of 31 total)
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