Can no longer access wp-panel. Please help.

  • Resolved lauraand

    (@lauraand)


    10 years, 2 months ago

    Hi, I think my website was automatically updated to WordPress 4.0.1 several days ago. This morning I updated one of the plugins, Google Analytics I believe (like I always do) and now I can no longer access my wp-panel. Website is caffeamericanoblog.com
    Please help. This is a huge problem, obviously.
    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

  • You’ll need to use FTP or another file manager your host provides to access your site files on the server and deactivate that plugin manually. You’ll find it here:

    wp-content
    plugins
       google analytics (or whatever it's called)

    Just rename or delete it.

    If that doesn’t work, try renaming the entire plugins folder to “pluginsHOLD”

    Thread Starter lauraand

    (@lauraand)

    Ok, I deleted Google Analytics on cPanel and now I can view my admin panel again.

    Thread Starter lauraand

    (@lauraand)

    Thank you WPyogi. I will keep this in mind (renaming to pluginsHOLD) should this happen again.

Viewing 3 replies - 1 through 3 (of 3 total)
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