• Hi,

    I have updated to the new version of Woocommerce and Subscriptions.

    Since updating all my package subscriptions are ruined.

    The only option it reverts to is simple product.

    If I try to select package subscription it just reverts back.

    I now have 400 subscriptions all on manual renew.

    This isn’t good enough.

    Can you offer any solutions for this?

    Regards,

    Kenny

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    Without knowing what subscriptions/package extensions you’re using I cannot point you in the correct direction. You should definitely see if new versions are available though.

    Thread Starter dd dd

    (@djagecy)

    Hi Mike,

    I rolled back to the previous version in the end.

    I had to edit the database to change my subscriptions back from manual renew to recurring.

    It changed the subscriptions in the database upon update:

    _requires_manual_renewal=true
    _payment_method=
    _payment_method_title=Manual Renewal

    But should have been configured like this in my system:

    _requires_manual_renewal=false
    _payment_method=stripe
    _payment_method_title=Via Pay with Debit or Credit Card

    I’m using Woocommerce Subscriptions, Your Paid Listings plugin and Stripe as well as Woocommerce.

    Lesson learned. I’ll make sure to test it out fully in a local environment next time.

    Cheers.

Viewing 2 replies - 1 through 2 (of 2 total)
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