Can No Longer Make new Tabs or Clone After Update

  • I’ve sent you several emails, but you’re not responding to me. After the up-date (to version 3.3.1) I can no longer create new tabs. I cannot clone tabs that I have already made, nor can I make any new ones. The entire plugin I paid for is now useless to me after this update. Can you please respond to us. At the very least roll back your plugin to the old version until you can create a fix.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author biplob018

    (@biplob018)

    Sorry as I thought import and export will much easier to solved this issue, but I was wrong. I fixed these issues in the next update and the update will release tomorrow.

    Thread Starter drdavidwelham

    (@drdavidwelham)

    Okay. I will apply the up-date tomorrow and test to let you know that the problem with making Tabs has been solved, because I could not make any tabs at all, (cloned or make them normally – new from scratch). I will come back and post again after the up-date tomorrow.

    I have the same problem!!! Very frustrating… Where can I find this update?

    Thread Starter drdavidwelham

    (@drdavidwelham)

    2 days ago, the developer (Biplob Adhikari) said he was fixing the issue and creating an up-date /repair. The up-date has yet to be posted. This is inexcusable.

    He released an up-date that was unstable and mostly inoperative. If he does not have the ability to fix it within a day, he should have released a roll back to the last version for the 10,000+ users of this plugin.

    He needs to get this in order or he risks losing his access to on www.ads-software.com repository.

    Thread Starter drdavidwelham

    (@drdavidwelham)

    Additionally, the support rules on www.ads-software.com clearly state that in cases where the script or code of a plugin is in error due to an up-date breaking functionality, a support ticket cannot be set to “resolved” unless the plugin has been repaired back to a state of full functionality.

    Biplob Adhikari is in serious risk of losing his access to the www.ads-software.com repository unless he fixes this issue with the “Responsive Tabs with WooCommerce Product Tab Extension,” as soon as possible.

    If the damage to the plugin is beyond a quick repair, the plugin MUST be rolled back to its previous version to restore functionality for the users. These are the RULES of www.ads-software.com repository.

    The same problem continues to exist; tables cannot be cloned. We would need to know when it is going to be fixed as soon as possible. Thanks!

    I had the same issue so I went to the wp rollback plugin and rolled this plugin back to 3.2.1 and I didnt lose any data and now I can use the clone option again. I hope this helps everyone.

    Plugin Author biplob018

    (@biplob018)

    I update this issue into 3.3.2 version and hope it’s solved in this version. Kindly update and confirm as it’s solved or not.

    No, is not solved!

    Thread Starter drdavidwelham

    (@drdavidwelham)

    @spielo The 3.3.2 version is not as stable as the 3.2.1 version. The clone feature does work, but it isn’t working properly, as it does not bring in all of the cloned tabs, you need to re-make everything from scratch. I have no idea what is going on at this point with this plugin. I’ve been a WordPress website builder for years and have never seen such a mess with a plugin, and such a long repair period.

    This is without any doubt the best Tab’s plugin on the market in terms of options and features, templates, etc. It just needs somebody behind it who understands consistency.

    Thread Starter drdavidwelham

    (@drdavidwelham)

    LATEST VERSION 3.4:
    I wanted to express my heartfelt gratitude to the plugin creator for his newest release of v3.4

    This latest version is now running 100% problem free.

    Thank you so much for the repairs you’ve made.

Viewing 11 replies - 1 through 11 (of 11 total)
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