Can not activate plug in, urgent help needed, please

  • Resolved sweden1

    (@sweden1)


    2 years, 11 months ago

    I deactivated the plug in and updated it, after this the plug in will not reactivate. The field is greyed out and says “Cannot Acivate”

    GoDaddy standard installation

    Urgent help needed, if possible, I use paid version, Thank you

    Edit:
    I have some dependencies of your plug in that I made some years ago. I don’t quite remember the details. So deactivating the plug-in brought the site down. I have now reverted to backups. Any suggestions will have to start from there.

    Thank you

    Edit 2

    Could this problem reactivating be related to this earlier support ticket?

    https://www.ads-software.com/support/topic/error-message-but-plug-in-works/

    The system will not allow reactivation since it considers the PHP not compatible?

    Edit 3

    What is unexpected is that when I now reverted to back ups I do not get a new suggestion to update.

    I can not activate the old version (before update) of the plug in either. So I revert to backups again now. It seems neither the old nor new versions of the plug-in can be activated after deactivation.

    I am not quite sure, but I believe this function depends on your plug-in so I must have the plug-in activated to run the site (or remove this call)?

    previous_post_type_link( '%link', __( '%title', 'twentysixteen' ), $args );

    • This topic was modified 2 years, 11 months ago by sweden1.
    • This topic was modified 2 years, 11 months ago by sweden1.
    • This topic was modified 2 years, 11 months ago by sweden1.
    • This topic was modified 2 years, 11 months ago by sweden1.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter sweden1

    (@sweden1)

    We can downgrade the urgency of this. When I removed various calls to these functions, it was possible to deactivate the plug in. (One call from a widget also crashed the widget administration panel and to edit the widget it was necessary to revert to backups where the post-types-plugin was active)

    previous_post_type_link( '%link', __( '%title', 'twentysixteen' ), $args );
next_post_type_link( '%link', __( ' %title', 'twentysixteen' ), $args );

    Site is up now and the plug in is temporarily deactivated.

    Plugin Author Maya

    (@tdgu)

    Hi,
    Since you own the advanced version, please consider contacting us through the plugin website for fast support. This support forum is for the free code.

    Thanks

    Thread Starter sweden1

    (@sweden1)

    Hi,

    I got into some other issues reverting to backups. But most of them are solved now. It seems I can now update the plug-in. (In the process I also updated the PHP.) I may try to update the plug-in later. I will contact you over the plug-in website if needed.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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