Can not connect

Hey Rogier,

Thanks for getting in touch with us. We definitely want to help out with that as best we can. In order to dig a little bit to see what might be going on, we’ll need some information from you. While we can continue following up through here, can you email us which account and specific login username you’re working with at wordpress [at] mailchimp dot com? If you can specify in your email that you are webmonnik here in the support forum, that’d be a great help.

Once we’re able to look a bit into that we’ll be able to respond again here.

Thanks,
Gabe

Hi Gabe,

Thank you for your reply. The e-mailadress you mentioned is bounced.

“We’re writing to let you know that the group you tried to contact (wordpress) may not exist, or you may not have permission to post messages to the group. A few more details on why you weren’t able to post:”

Best regards, Rogier

Hey guys, also having problems connecting accounts

When I try connect the account to the plugin, it hangs on this URL –

After I’ve entered my details and said login, it hangs on this https://sopresto.socialize-this.com/mailchimp/confirm?code=c0c4c20f0c9bcc267eae54b2d8ac85b1

WordPress – 3.6.1
Plugin – 1.4.1

Thanks!

-Rogier, I’m so sorry about that. We were having a hiccup with that address. It’s fixed now so we should be able to receive your message!

—
coffeecreative, thanks for those details. Something to check on that front is to see if your site host is blocking traffic to or from sopresto.socialize-this.com. If things are hanging there, it could be an issue with necessary data failing to be transmitted between the WordPress installation and the servers used for authentication.

Can you possibly post a new thread with your response info? That would make it a bit easier for us to track your communication thread. (Perhaps copying your initial post as well as mine into your first post there before your response would be good for keeping context in order.)

Thanks!
-Gabe

just so that I don’t miss anything, by my response info, you mean?

Oh! I meant to clarify that a bit. I’m looking for any information you can find as far as whether traffic to/from that site is being blocked via your host provider. That could help us quite a bit with regards to troubleshooting on this end. Thanks!

Hi mc_gabe,

I sent the information to you by e-mail.

Best regards,

Rogier

Hey webmonnik, While I can see we were previously having issues with receiving emails at that account, I’ve triple checked and found that it’s working correctly using external email accounts, but I still don’t see your newest email. Would it be possible for you to retry that again?

wordpress [at] mailchimp [dot] com.

Thanks!
-Gabe

Hi Mc_gabe,

I have send it again.

Best regards, Rogier

Hey webmonnik!

Thanks so much for all your cooperation on this issue. Can you give the plugin a shot again? It looks like our devs may have addressed this on the back end. We’d love to see if your situation has been worked out!

Thanks,
Gabe

Hi mc_gabe,

YES it works like a charm now!

Thank you for the update.

Best regards, Rogier

Hey guys,

Sorry I didn’t reply back, but whatever y’all did, it seemed to have worked ??

Thanks!

Thanks for letting us know!