• Resolved LogoLogics

    (@logologics)


    Hi,

    Love this plugin, but the “save” button is not active, so I lose my changes everytime. Nothing happens when I hit the save button. See my short video:

    Please help.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter LogoLogics

    (@logologics)

    Hi,

    I noticed that I can not save the template, unless I add a new block. Just changing the existing template, lets me change everything in there, but then I can not save. Is that normal?

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @logologics ,

    Thanks for using YayMail, please try to reset the template here and check again:
    https://take.ms/EJaj4

    Hope that helps?

    Kind regards,
    -Bruce-

    Thread Starter LogoLogics

    (@logologics)

    Hi Bruce,

    Yes, that activates the save button too, just like adding one block or button.
    However, for new users, like me ?? that is not so obvious, and will lead to more support questions I think.

    That said, nice, useful plugin!

    Plugin Author YayCommerce

    (@yaycommerce)

    Thanks @logologics , we will fix and improve our plugin. We would love if you could leave YayMail a nice review to motivate our developers. Thanks so much.
    Cheers!

    Thread Starter LogoLogics

    (@logologics)

    Hi,

    I already did, you deserve it!

    Thanks,
    Annie

    Plugin Author YayCommerce

    (@yaycommerce)

    Thanks Annie @logologics , if you need any help further, don’t hesitate to reach us.
    https://yaycommerce.com/support/
    Cheers!

    Plugin Author YayCommerce

    (@yaycommerce)

    Hi @logologics ,

    Please use the latest version and let us know if it works well.
    Please try to clear cache before testing.

    Cheers!

    Thread Starter LogoLogics

    (@logologics)

    Hi,

    Awesome! I can confirm that the save button now works immediately.

    Thanks for the great support,
    Annie

    Hi!
    I’m having the same problem. I just found this awesome plugin, I made some changes to the template, but the SAVE button doesn’t work. I did all the recommendations above, but it still doesn’t work. Also install/reinstall the plugin.

    Thanks.

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @nanuspapers ,

    Thanks for coming here to day and sorry about that issue!
    Since the fix above could not work for you, could you please schedule a Teamview check with the developers here:

    https://yaycommerce.com/contact/

    Kind regards,
    -Bruce-

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Can not save my changes’ is closed to new replies.