Can Not Scan “Serialized config writing” ?

  • Resolved SeanBanksBliss

    (@seanbanksbliss)


    6 years, 4 months ago

    I just set up a brand new website the other day. It does not have anything on it. No competing plugins. The scan function has not worked at all. Each time I try to scan it says “Scan Failed
    The previous scan has failed. Some sites may need adjustments to run scans reliably. Click here for steps you can try.” I clicked that and was not able to use any of the info to solve the problem or could not make sense of it.
    The scan does also return this:
    “Your DNS records have changed
    Type: DNS Change
    Issue Found 6th July 2018 4:07 pm
    Warning
    DETAILS
    Old DNS Records: us-east-1.route-1.000webhost.awex.io points to 145.14.145.219
    New DNS Records: us-east-1.route-1.000webhost.awex.io points to 145.14.144.32
    Details: We have detected a change in the A records of your DNS configuration that may affect the domain scientificrecord.000webhostapp.com. An A record is a record in DNS that points a domain name to an IP address. A change in your DNS records may indicate that a hacker has hacked into your DNS administration system and has pointed your email or website to their own server for malicious purposes. It could also indicate that your domain has expired. If you made this change yourself you can mark it ‘resolved’ and safely ignore it.”

    I clicked the “mark as fixed” button and got the same thing 10 minutes later. It the DNS the reason why the scan won’t run?

    I found in Diagnostics this: ” Wordfence Config Ability to save Wordfence settings to the database.” “Checking serialized config reading/writing
    [can not] Serialized config writing” .

    I also see this notification: “Scan failed: Scan can’t continue – stored data not found after a fork.”

    Googling it I tried to do this: If you receive a scan error that says “Scan can’t continue – stored data not found after a fork. Got type: boolean”, try these steps.

    On your Diagnostics page on the Wordfence Tools menu, scroll near the bottom and check the box to start scans remotely.
    Save the changes and try a new scan. ” <<– I did that and got the same problem. I don’t have a “Got type: boolean” message though.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @seanbanksbliss,

    Could you please go to Tools > Diagnostics, click “Send Report by Email”, and send the report to [email protected]? Please include your forum username in the Forum Username field.

    Can you tell us a little more about your hosting setup? Your DNS records shouldn’t be changing this often, which is why the alert is being triggered.

    Thanks!

    I am also having the same (or at least very similat) problem without the DNS errors. Scans all abort with log entries:

    ‘[Jul 15 15:46:50] Scan can’t continue – stored data not found after a fork. Got type: boolean
    [Jul 15 15:46:50] Scan terminated with error: Scan can’t continue – stored data not found after a fork.’

    And on the WF diagostics page a complaint about ‘serialized config writing’. I have sent a diagnostic report.

    Hi @gt750j,

    Is your host using MariaDB 10.2.15 on Cloudlinux? If so, a temporary fix would be to disable the “mysqli” PHP extension. If you don’t have a control panel that lets you choose PHP extensions, your host will have to help.

Viewing 3 replies - 1 through 3 (of 3 total)
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