Can not select Partal Refund in Automatic EOT Behavior
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Hello,
I made a site with monthly subscriptions in which users should be deleted after a refund. Unfortunalety after every refund I see the same log message about it
“Skipping (demote|delete) Member. Your configuration dictates that s2Member should NOT take any immediate action on an EOT associated with a Partial Refund. An s2Member API Notification will still be processed however.”
even though I made a full refund.
I tried selecting “Full Refunds, Partial Refunds, Reversals (these ALWAYS trigger an Immediate EOT action)” on “Refunds/Partial Refunds/Reversals (trigger Immediate EOT)?” select option, but after saving the settings this options changes to “Reversals (chargebacks only; ALWAYS trigger an Immediate EOT action)”.
I am not sure why can’t I choose Partial Refund or why Full Refund doesn’t count as “Full” and only as “Partial”.
If someone has an answer to it please let me know.
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