Can not translate: change status to

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Thank you,

Alfred

Hello,

It’s a pleasure to greet you.

The plugin is actually working perfectly. It is possible to translate the “Change status to,” but the custom statuses, being dynamic text strings, are not translated.

I recommend doing the translation correctly by following the steps in the documentation: Keep in mind that Loco Translate only translates static text strings. :
https://ve.www.ads-software.com/plugins/loco-translate/

I hope this can help you.

Peace!

“I recommend doing the translation correctly by following the steps in the documentation: Keep in mind that Loco Translate only translates static text strings.”
-> The issue is tested and confirmed by loco translate now. Also WPML was not able to translate this string. Logo and WPML confirmed: it shoud work without any issue, but not with your/this plugin.

“The plugin is actually working perfectly. It is possible to translate the “Change status to,” but the custom statuses, being dynamic text strings, are not translated.”
-> We talking about this dropdown (screenshot):
https://ibb.co/tB0bbRh

-> String translation (screenshot):
https://ibb.co/5RqxYXq

This part is not dynamic and also loco confirmed: it shoud work.

We installed fresh wordpress.
We installed fresh woocommerce.
Installed your plugin.
Installed loco translate.

Now go to current language pack.
Now try to translate this string:
Change status to %s
to
?ndere Status zu %s

Screenshot:
https://ibb.co/5RqxYXq

Refresh page and reopen backend in privat tab.

Now go to woocommerce => Orders.
Select some orders and try to open dropdown from bulk edit and you still see the not translated string.

Screenshot:
https://ibb.co/tB0bbRh

Tested on PHP 8.0. 8.1, 8.2 and with 2G memory limit. No server issue/limits. No cache on server. No caching plugin. Also loco translate and WPML confirmed this issue after debug. No other plugins activated.

All other strings we can translate without any issue in your plugin. What is wrong here?

Please send me your email, if you need more details. So i can add more privat details and log files to that issue via email.


BR
Tommy

Now we asked woo support to help us in this case.
Loco translate support from paid subscription and also woo confirmed:
The issue is caused by your plugin.

We are able to translate all strings from bulk edit dropdown in woocommerce -> orders here: https://imgbb.com/tB0bbRh

So if you say we can translate static strings of your plugin -> something is wrong with your plugin and also loco translate has confirmed this issue. Do you plan to fix this bug?

BR
Tommy

Even I downloaded it and translated via loco. Texts cannot be translated

@alfredjr18 Any update?
One month later your support do not reply via email anymore. Also new tickets are not anwered.
We running two new projects and stuck in the same problem. We fear to purchase a plugin from you: it will have the same very slow support?!

Please help us to translate the static text.

@shakoor99 Did you find a solution? We contact loco paid support but they confirmed: this issue is caused by plugin and they can not help us.

Going to review this plugin with all client accounts because all are very frustrated and stuck in same problem.

Hello,

I hope you are well.

Previously, the static text translation feature of the plugin was operating correctly. Currently, our team is working on an update to ensure that static text translations function as expected.

We appreciate your patience and understanding as we work on this improvement.

Hello @tommy83,

Our support has been responding to you at an acceptable speed, as you can see in this topic that you opened.

We had a small issue with our internal ticketing system, which we have already resolved.

We are providing this plugin for free, and it works well considering the feedback from all users.

-> We fear to purchase a plugin from you: it will have the same very slow support?!
Regarding this, our premium customers have priority, but we also provide support to our free plugins users.

We will include the fix for this issue in the next version!

If you wish, you can open a new ticket in our support system, and I will help you with this today as a courtesy.

• Best Regards
  

Hello @shakoor99,

Thanks for your feedback!

– Best Regards

Hello,

I hope you are doing well.

As we haven’t received a recent response, I’ll mark this as resolved. Feel free to open a new ticket if you continue encountering issues or reopen this ticket.

We’d be happy to assist. Thank you!

Best regards, peace!