Hello @jeffreyezinsmeister ,
Thank you for using MPG and for reaching out!
Seems like you have just installed an SSL certificate, leading to a URL problem on your website. This problem occurs when the server has a difference in URLs. For example, if you started your website without an SSL certificate (meaning you don’t have that lock appearing in the search bar of the browser) and at some point, you add it, then it is possible that your CSS will load from an HTTP address which now is actually HTTPS, thus the server won’t load the instructions.
To solve this it’s better if you first check in the Dashboard > General Settings and see if your website is HTTP or HTTPS. If you have an SSL certificate activated on your website it should be HTTPS.
If you don’t have access to these settings or they are greyed out, it means the URL is hardcoded into the wp-config.php file. In this case, we would suggest getting in contact with your hosting provider and ask for help. However, if you want to try and fix it yourself you could try the below method.
Here are the steps to follow.
In order to change that, you have to update the file manually with the help of an FTP client. I know it might sound like a lot of work but if you follow the below steps precisely you’ll get it done in no time.
1) First backup your site to be safe in case something goes wrong.
2) Download an FTP client of your choice. ( here are some suggestions)
3) Simply connect to your website using an FTP client and edit the wp-config.php file. You need to add the following code just above the line that says ‘That’s all, stop editing! Happy publishing’.
Code to be added:
define( 'WP_HOME', 'https://yourwebsite.com' );
define( 'WP_SITEURL', 'https://yourwebsite.com' );
Please make sure to create a backup of your website before committing to any changes.
Thank you and let us know how it went!
