• Resolved ERFmama

    (@erfmama)


    Hello, I am desperate to change my header.
    I try to upload image, but I keep getting an error?
    “An error occurred in the upload. Please try again later.”
    This happens no matter what theme I am using.
    I am currently using Contango theme.

    WEb: https://www.erfmission.com

Viewing 10 replies - 1 through 10 (of 10 total)
  • Moderator t-p

    (@t-p)

    – check your uploads path in Dashboard > Settings > Media, make sure it’s not pointing to a different path . . . normally this would be blank.
    – confirm that the wp-content/uploads directory and those files exist. – Try changing the permissions on the wp-content directory to 766. If you still have problems, try 767, 775 or 777.
    Once your uploads are working, change the permissions on wp-content back to 755 again (very important for security reasons!) and check that everything still works OK
    – If the above steps do not help, try deactivating ALL plugins temporarily to narrow down the problem. If the problem goes away, activate them individually (one-by-one) to find the problematic plugin.
    – If that does not resolve the issue, try switching to the unedited default Twenty Fifteen Theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).

    Thread Starter ERFmama

    (@erfmama)

    The Dashboard-Settings-Media is just stuck on loading. Nothing comes up. ??

    Thread Starter ERFmama

    (@erfmama)

    I have a wp-content/uploads
    In it is the 2013,2014,2015 folders and backupwordpress folders and a siteorigin-widgets folder.
    That’s it. And I don’t understand what you mean about changing permissions to 766 etc because the only permissions I can put is: Read, Write, Execute (directory)

    Thread Starter ERFmama

    (@erfmama)

    When I try to go to the theme section and for example find a new theme, I get an error as well:
    “An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums.”

    Moderator t-p

    (@t-p)

    I have a wp-content/uploads
    In it is the 2013,2014,2015 folders and backupwordpress folders and a siteorigin-widgets folder.

    all your themes (2013,2014,2015) are supposed to be in a folder called /themes/ like this: /wp-content/themes/

    what si “siteorigin-widgets”? why you have them in the uploads folder?

    did you design the site or somebody else?

    what you mean about changing permissions

    have a read of this codex: https://codex.www.ads-software.com/Changing_File_Permissions

    https://codex.www.ads-software.com/Changing_File_Permissions

    “An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums.”

    This error is likely due to an issue with yours’/ hosts’ server. If your site is on a remote server, try contacting your hosting provider about this.

    Thread Starter ERFmama

    (@erfmama)

    I haven’t had anyone else do anything to my site no.

    Should I move the themes folders into the themes foler?

    Thread Starter ERFmama

    (@erfmama)

    Ok, I’ve moved the foldrs into the Themes folder. But my Media Library will not load when I click on the “Add Media” button in a new post, and also I am getting the same error when trying to add photos to a post.

    Thread Starter ERFmama

    (@erfmama)

    All sorted! ??

    Moderator t-p

    (@t-p)

    Glad you got sorted ??

Viewing 10 replies - 1 through 10 (of 10 total)
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